Commerce, retail and hospitality systems
10 Oracle OPERA PMS experts
These hotel IT managers, systems trainers and front office leaders have administered, rolled out or worked daily in Oracle OPERA PMS at hotels and resorts. A reader can learn from them how to configure and support OPERA, train property teams, plan a move to OPERA Cloud and keep front desk processes running smoothly.
Professionals to explore
01—10Davide Montesi
LinkedInExperience: Opera Systems Trainer · Millennium Hotels and Resorts
Former Opera Systems Trainer at Millennium Hotels and Resorts (2011–2014), followed by Business Systems Integration Specialist and Business Systems Integration Manager roles there through 2022. As Hotel Systems Training & Quality Manager at Rocco Forte Hotels (2022–2025), the role developed and delivered department-specific training and monitored and audited hotel systems usage. Director of Hospitality Operational Technology at Rocco Forte Hotels since May 2025.
Dejan Pejovic
LinkedInExperience: IT Manager · Iberostar Hotels & Resorts
IT Manager at Iberostar Hotels & Resorts since May 2018, following IT Manager at Bellevue Hotels Group - Iberostar Bellevue (2015–2018). The profile summary cites in-depth knowledge of Micros Fidelio/Opera hotel property management systems and being highly skilled in training, and lists the title Micros Fidelio Opera Specialist at Montora Software doo (2008–2013).
Fayssal Allaoui
LinkedInExperience: Superviseur informatique · AMANJENA
Superviseur informatique at AMANJENA, a current role in its engineering and technical department (start date not listed). The profile headline presents an IT manager in hospitality systems covering Opera PMS V5, Opera Cloud, Micros and Simphony for 24/7 hotel operations, with a focus on infrastructure, security and guest experience in luxury hospitality.
Jann Pacurib
LinkedInExperience: Front Office Manager · Hotel101 Global
Former Front Office Manager at Hotel101 Global (2015–2021) and Operations Manager at Brittany Hotels and Leisure Inc. since November 2024. The profile describes an experienced hotelier with expertise in Micros Opera and front office operations, and lists roles as Service Manager at Shangri-La Group (2022–2024) and Resident Manager at The Henry Hotels and Resorts (Official) (2021–2022).
Jesim PV
LinkedInExperience: Information Technology Manager · Park Regis Business Bay
Information Technology Manager at Park Regis Business Bay since July 2025, where the profile says the role led end-to-end IT operations and managed hospitality platforms including Oracle Hospitality OPERA PMS, Oracle MICROS Simphony and IDS PMS. Also Information Technology Manager at Reethi Faru Resort (2017–2024) and IT Manager - Reethibeach Resort at NH Collection Maldives Reethi Resort (2004–2017).
Jonas Kruse
LinkedInExperience: Project Manager, Opera Cloud Rollout, Scandic Head Office · Scandic Hotels
Project Manager, Opera Cloud Rollout, Scandic Head Office at Scandic Hotels (2023–2024), alongside the role of Hotel Operations Manager at Scandic's head office since 2019. The profile describes that current role as business owner of the Property Management System at group level, with a focus on front office processes. Property Management System Specialist at Scandic's head office from 2012 to 2017.
Mohamed Shuaib (MBCS, MCIM)
LinkedInExperience: Information Technology Manager · Shangri-La Sri Lanka
Information Technology Manager at Shangri-La Sri Lanka since September 2026. The profile also lists Assistant Manager (IT) at Aitken Spence Hotels (2013–2018) and Senior IT Executive at Heritance Ahungalla (2011–2013). It says that over a 20-plus-year IT career the person has managed and maintained critical systems including Opera.
Naomi W.
LinkedInExperience: Manager, Hospitality Applications & Integration · Kerzner International
Manager, Hospitality Applications & Integration at Kerzner International since May 2025, following Specialist, IT Applications at Atlantis Resorts (2021–2025). The profile lists Opera Cloud, Opera V5, Simphony POS, systems integrations and spa management solutions under the Kerzner roles. It also shows the title Software Consultant -Oracle Hospitality Opera PMS Fidelio at Novacom Systems Limited (2016–2021).
Sandeep Chauhan
LinkedInExperience: Information System Manager · The Indian Hotels Company Limited (IHCL)
Information System Manager at The Indian Hotels Company Limited (IHCL) since April 2026. The profile lists administration and technical support for IDS PMS, OPERA PMS and ShawMan PMS, plus support for hotel and system migrations covering PMS transition, data migration, system configuration, testing and post-migration support. Also IT Manager at The Clarks Hotels & Resorts (2021–2023).
Shakil Mulani
LinkedInExperience: IT Manager · Radisson Blu Resort Goa Cavelossim Beach
Former IT Manager at Radisson Blu Resort Goa Cavelossim Beach (2023), where the profile describes responsibility for project planning and implementation at a 132-room five-star resort, including installing Opera PMS, Micros 9700 and accounting software. IT Operation Manager at Constance Hotels & Resorts since December 2025, and also IT Manager at JW Marriott Goa (2023–2025) and Hard Rock Hotel Goa (2015–2022).
Choose the right perspective
For configuration, interfaces and support questions, choose someone who held an IT or systems role; for front desk workflow and training questions, choose someone who worked in operations or systems training. Weigh how recent their OPERA work is, since the move from on-premises versions to OPERA Cloud changes many administration tasks.
Questions to take into the conversation
- 01How did you structure OPERA PMS configuration standards across properties, and who was allowed to change them?
- 02What took longer than expected when you migrated or upgraded OPERA, and how would you plan it differently?
- 03How did you train front office staff on OPERA and check whether they were using it correctly?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal