People operations
10 organizational change management experts
These ten professionals have led organizational change management in-house, holding director-level change management roles at the organizations they worked for. A reader can learn how organizations staff and run change management work for major internal changes.
Professionals to explore
01—10Caitlin Bogard
LinkedInExperience: Director - Change Management & Transformation · Domino's
Former Director - Change Management & Transformation at Domino's (2022–2025) and Director - Systems, Supply Chain Services there (2021–2022). The profile says this person's team delivered SAP implementations, leveraging strategic communications, and describes moving at Domino's from managing projects to leading transformative strategies.
Erin Kilbaugh
LinkedInExperience: Director Enterprise Change Management · Duke Energy Corporation
Former Director Enterprise Change Management (2017–2023) and Director Enterprise Employee Engagement and Change (2021–2023) at Duke Energy Corporation. Global Senior Director of Change and Transformation at Albemarle Corporation since February 2023, a role the profile headline describes as driving business transformation.
Hannah Wallace
LinkedInExperience: SVP, Director of Organizational Change Management Governance · Huntington National Bank
SVP, Director of Organizational Change Management Governance at Huntington National Bank since February 2026. Former SVP, Sr. Enablement & Change Management Lead at First Citizens Bank (2023–2025), SVP, Director of Enterprise Transformation at Silicon Valley Bank (2021–2023) and SVP, Director of Technology and Operations Experience at Cadence Bank (2025–2026).
Jessica Kunstman
LinkedInExperience: Director of Organizational Change Management · Yale University
Director of Organizational Change Management at Yale University since October 2022, within the Yale Operations Portfolio Management Office. The profile says this person leads a team of OCM specialists in building a University-Wide capability. Former Manager Management Consulting at Accenture (2006–2022).
Julie Moore
LinkedInExperience: Director, Change Management Center of Excellence, Transformation Office · Mars
Director, Change Management Center of Excellence, Transformation Office at Mars since December 2025, and in the same title at Kellanova (2023–2025). Former Director, Strategic Change Management Center of Excellence, Enterprise PMO (2020–2023) and Director, Strategic Change Management, Global IT (2018–2020) at Kellogg Company.
Kim Robbins
LinkedInExperience: Senior Director, Enterprise Change & Transformation · CSL
Former Senior Director, Enterprise Change & Transformation (2025–2026) and Senior Director, HR Change and Culture (2020–2025) at CSL, and Senior Director, Enterprise Change Enablement & Organizational Agility at CSL since July 2026. The profile lists establishing enterprise change standards aligned with strategic priorities.
Lisa Kauffman
LinkedInExperience: Director, Enterprise Change Management · Xcel Energy
Director, Enterprise Change Management at Xcel Energy since May 2022, where the profile says this person leads a centralized team of change management practitioners to drive the people side of change and defines and governs the enterprise change management methodology and framework. Former Director, Strategy & Performance and Chief of Staff, Innovation & Transformation Office at Xcel Energy (2018–2022).
Michelle Berthiaume
LinkedInExperience: Senior Director Global Change Management · Charles River Laboratories
Senior Director Global Change Management at Charles River Laboratories since July 2021. Former Global Head of Change Management, Learning and Transformation at IHG Hotels & Resorts (2016–2020) and Senior Transformation and Change Management Advisor - Digital Transformation at Fannie Mae (2020–2021). The profile describes experience across learning, change management, transformation and organizational effectiveness.
Renée Johanns
LinkedInExperience: Director Change Management · Manulife
Director Change Management at Manulife since June 2020, where the profile says this person leads change management efforts across a diverse, agile project portfolio in Canada Retirement as part of the Strategy and Transformation leadership team. Former Change Management Consultant, Transformation Office at Manulife (2018–2020), a role the profile describes as leading change management initiatives on transformation programs.
Stephanie Garoza
LinkedInExperience: Director Organizational Change Management · Ulta Beauty
Director Organizational Change Management at Ulta Beauty since July 2025, and Sr. Director Organizational Change Management & Enterprise Learning there since July 2026. Former Sr. Organizational Change Manager at Ulta Beauty (2024–2025) and Director of Change Management at Lou Malnati's Pizzeria (2018–2023). The profile describes guiding and supporting teams through the change process.
Choose the right perspective
Match the kind of change to yours, since rolling out a new enterprise system calls for different change work than a restructuring or a culture shift. Also ask whether the person ran a central change management team that served the whole organization or supported one large program, because the operating model differs.
Questions to take into the conversation
- 01How did you decide how much change management support a project needed, and who paid for it?
- 02What did you measure to know whether employees had actually adopted the change?
- 03How did you set up a central change management team and method so that different programs used it consistently?
Reaching organizational change management experts
How can I contact one of these organizational change management experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Domino's, Duke Energy Corporation and Huntington National Bank, based on profile data retrieved on October 3, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach organizational change management experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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