10 Pacific Life IT leaders
Chief information officer for corporate technology, vice president of enablement platform portfolio and director of IT are among the roles held by these ten Pacific Life IT leaders, alongside heads and directors of technology operations and shared services. A reader can learn how IT leaders work at Pacific Life from people who have held the role.
Professionals to explore
Andre Muecke
LinkedInExperience: Chief Information Officer (CIO), Corporate Technology · Pacific Life
Andre Muecke has been Chief Information Officer (CIO), Corporate Technology at Pacific Life since February 2026, shaping and delivering the wider Pacific Life Group technology roadmap across Corporate functions and Finance Transformation. Andre Muecke was Managing Vice President - Technology at Pacific Life Re from 2024 to 2026 and Head of Technology at Marks and Spencer from 2014 to 2021.
Christine Caswell
LinkedInExperience: Director, Unified Communications · Pacific Life
Christine Caswell has been Director, Unified Communications at Pacific Life since March 2026 and was Manager - Unified Communications there from 2005 to 2026, and describes leading enterprise UC, contact center and collaboration platforms. Christine Caswell was Telecommunications Manager at Memorial Care - Anaheim Memorial Hosp from 2003 to 2005.
Eric Lee
LinkedInExperience: VP Enablement Platform Portfolio · Pacific Life
Eric Lee has been VP Enablement Platform Portfolio at Pacific Life since March 2026. Eric Lee was AVP Enablement Platform Portfolio at Pacific Life from 2024 to 2026, AVP Underwriting and Life New Business Technology from 2023 to 2024 and AVP Technology Strategy & Architecture from 2019 to 2023, and was a Director at Pacific Life from 2018 to 2019.
Jagdish Chauhan
LinkedInExperience: Sr. Director, Product Tech Leader, Life Underwriting & New Business · Pacific Life
Jagdish Chauhan has been Sr. Director, Product Tech Leader, Life Underwriting & New Business at Pacific Life since February 2025. Jagdish Chauhan was Sr. Enterprise Architect, AVP (IC), Consumer Market Devision at Pacific Life from 2016 to 2025 and a solutions architect for the insurance and healthcare industry at Tata Consultancy Services from 2014 to 2016.
Jennifer Hix
LinkedInExperience: Director of IT · Pacific Life
Jennifer Hix has been Director of IT at Pacific Life since December 2023, with a profile headline of IT Director - Correspondence/Commissions. Jennifer Hix was Systems Analysis Manager at Pacific Life from 2014 to 2023, Lead Accounting Analyst from 2011 to 2014 and an Applications Developer at Pacific Life from 1999 to 2011.
Jessica Gavero
LinkedInExperience: Head of Technology Platform Operations · Pacific Life
Jessica Gavero has been Head of Technology Platform Operations at Pacific Life since January 2023 and was Director, Information Technology Delivery there in 2022. Jessica Gavero was VP, Information Technology & Security at Physical Optics Corporation, a Mercury Systems company, and Director, Information Technology Program Execution at Raytheon from 2016 to 2020.
Joshua Keith
LinkedInExperience: Director IT Analysis, Financial Management & Vendor Management · Pacific Life
Joshua Keith has been Director IT Analysis, Financial Management & Vendor Management at Pacific Life since December 2021 and was Manager Systems Analysis there from 2019 to 2021. Joshua Keith was a Senior IT Manager at Genworth from 2017 to 2019, Expense Manager there from 2016 to 2017 and Operations Team Manager at Genworth from 2014 to 2016.
Michael Porco
LinkedInExperience: AVP, Chief Information Officer ID & PLI · Pacific Life
Michael Porco has been AVP, Chief Information Officer ID & PLI at Pacific Life since May 2020 and also holds the title AVP, Technology Strategy and Architecture there. Michael Porco was Director of Application Services at Pacific Life from 2017 to 2020 and Manager, Application Development from 2011 to 2017, and describes work as a divisional CIO.
Mokshit Chawla
LinkedInExperience: Director of Product Technology Leading Workflow & Integration Platforms in Life Insurance IT · Pacific Life
Mokshit Chawla has been Director of Product Technology Leading Workflow & Integration Platforms in Life Insurance IT at Pacific Life since January 2025. Mokshit Chawla was an Enterprise Architect at Pacific Life from 2022 to 2024 and a Sr. Manager and Business Solutions Architect there from 2017 to 2022.
Tim Monte
LinkedInExperience: Director Technology Shared Services · Pacific Life
Tim Monte has been Director Technology Shared Services at Pacific Life since January 2021, with a profile naming shared services, M&A, infrastructure, risk and controls and technology business management. Tim Monte worked on IT mergers, acquisitions, divestitures and service integration at RTX from 2015 to 2021 and was a senior director of IT global operations and infrastructure at S&P Global.
Choose the right perspective
Pick the person whose technology area is closest to your question, since corporate technology strategy, platform operations, shared services, communications systems and product technology for underwriting involve different work. Check the dates on each role to see how current the experience is.
Questions to take into the conversation
- 01What did you set out to change first in your current technology role, and how did it go?
- 02How do you weigh requests from different parts of the business when your teams cannot take on everything at once?
- 03What have you learned from your own work about retiring older systems in a regulated business?
Reaching Pacific Life IT leaders
How can I contact one of these Pacific Life IT leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Pacific Life, based on profile data retrieved on October 19, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Pacific Life IT leaders?
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Can an AI agent ask one of these Pacific Life IT leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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