People operations
10 performance management programs experts
These ten professionals have led employee performance management work inside their own companies, with performance named in their own job titles. A reader can learn how employers design and run performance management programs for their workforce.
Professionals to explore
01—10Azfar Qazi, CFA
LinkedInExperience: Global Head of Employee Performance Management and Accountability Framework · Citi
Former Global Head of Employee Performance Management and Accountability Framework at Citi (2024–2026), and Global Head of Culture Performance and Accountability Frameworks there since 2026; the profile describes leading Citi's enterprise-wide strategy, platforms and governance for culture, employee performance management and accountability frameworks across a 200,000+ employee base and overseeing the full performance lifecycle.
Cindy Moore, SHRM-CP
LinkedInExperience: Global Director, Rewards & Performance Management · the LEGO Group
Global Director, Rewards & Performance Management at the LEGO Group since 2020. Former Sr Global Reward Partner (2018–2020) and SR Global Compensation Partner (2013–2016) at the LEGO Group, and SR Global HR Business Partner at GE (2011–2013).
Courtney Winter, PHR
LinkedInExperience: Director, Global Performance Management and Leadership Development · International Paper
Director, Global Performance Management and Leadership Development at International Paper since 2021, where the profile describes serving as enterprise leader for performance management and the talent pipeline. Former Business Human Resources Manager (2020–2021) and Manager, Leadership & Development (2018–2020) at International Paper.
Helen Frick, MBA, SPHR, SHRM-SCP, sHRBP
LinkedInExperience: Director, Organizational Development & Performance Management · Quest Diagnostics
Former Director, Organizational Development & Performance Management at Quest Diagnostics (2021–2023), where the profile describes owning and leading OD and performance management strategies and processes globally as a key leader on the OE Center of Excellence team. Director, Performance & Team Effectiveness at Danaher since 2026 and former Director, Talent Management there (2023–2026).
Jennifer Monnig
LinkedInExperience: Director, Performance Management · Autodesk
Director, Performance Management at Autodesk since 2026, where the profile describes leading, designing and implementing performance management strategy for strong employee and manager experience, simplicity, growth and agility, and shaping a multi-year transformation and modernization strategy. Former Senior Director, Goal Activation & People Transformation at FormFactor Inc. (2025–2026).
Jessica Craig, Ph.D.
LinkedInExperience: Director, Talent & Performance Management · Providence
Former Director, Talent & Performance Management (2019–2023) and Director, Talent, Performance, & Executive Development (2023–2025) at Providence, and Director, Performance Improvement & Experience there since 2025. Also former Principal, Talent Management (2018–2019) and Manager, Talent & Organizational Effectiveness (2016–2018) at Providence.
Kalpana Narotham
LinkedInExperience: Group Head of Performance Management · Absa Group
Group Head of Performance Management at Absa Group since 2019, where the profile describes collaborating with each business within the group to use performance management to unlock the potential of its people and lift their performance. Former Talent & Orgaisation Lead (2018–2019) and Change Management Lead (2017–2018) at Accenture.
Kim Perry
LinkedInExperience: Head of Performance Development · JPMorganChase
Head of Performance Development at JPMorganChase since 2021 and former Executive Director - Product Manager Performance Development there (2016–2021). The profile also lists a Performance Management Program Manager role on the HR Regulatory Affairs team, alongside Executive Director HR Regulatory Affairs at JPMorganChase (2013–2016).
Krista Palmisano
LinkedInExperience: Director of Performance Management and Talent Planning · AIG
Director of Performance Management and Talent Planning at AIG since 2025, a role the listing places in human resources at director level, and former Director of People Analytics, Research & Insights at AIG (2021–2025). Former Executive, Global Labor Market Analytics & Insights at Allegis Global Solutions (2020–2021).
Ryli Webster
LinkedInExperience: Senior Director, Head of Enterprise Performance & Talent · Salesforce
Former Senior Director, Head of Enterprise Performance & Talent (2025) and Director, Talent Management (2024–2025) at Salesforce, and Director, Performance, Development & Engagement at Intuit since 2025. The profile describes leading global performance, promotions, high potential and development programs, and the listing shows Global Performance and Development at Microsoft (2019–2024).
Choose the right perspective
Match the person's company size and culture to yours, since running performance management for a global workforce of many thousands differs from setting up a first review process. Also decide whether your question is about program design and philosophy or about running the yearly cycle, systems and manager training.
Questions to take into the conversation
- 01Should performance ratings be tied directly to pay and promotion decisions, and how do you set up that link?
- 02How do you run calibration so that ratings are consistent across managers and teams?
- 03What did you change when managers or employees stopped trusting the review process?
Reaching performance management programs experts
How can I contact one of these performance management programs experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Citi, the LEGO Group and International Paper, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach performance management programs experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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