Restaurants
10 Pizza Hut operations leaders
These ten current and former Pizza Hut operations leaders have held director-level or more senior operations roles at Pizza Hut and Yum! Brands, covering US, global franchise, international, Middle East and Africa, and Latin America operations. A reader can learn how operations leaders work at Pizza Hut from people who have held the role.
Professionals to explore
01—10Felix Faulhaber
LinkedInExperience: Chief Operations & Transformation Officer · Pizza Hut
Chief Operations & Transformation Officer at Pizza Hut since August 2026, where, according to the profile, Felix Faulhaber is responsible for the value generation roadmap for the Pizza Hut System and the Operations function. The profile also lists Chief Financial Officer at Pizza Hut (from May 2024) and Chief of Operations at BODYARMOR Sports Nutrition (2022–2024).
Fernando Otero, MBA
LinkedInExperience: Director of Operations and Development - Pizza Hut Latin America & Caribbean · Yum! Brands
Director of Operations and Development - Pizza Hut Latin America & Caribbean at Yum! Brands since October 2023, with Director of Operations & Portfolio Transformation Director at Pizza Hut listed from March 2026. The profile also lists Pricing Execution Director (2021–2023) and Revenue Management - Finance Director (2018–2020) at PepsiCo.
Hudson Scott
LinkedInExperience: Former Head of Global Operations and COO of Global Franchise Markets · Pizza Hut
Former Head of Global Operations and COO of Global Franchise Markets at Pizza Hut (2024–2025), and General Manager, Middle East and Africa there since January 2026. Hudson Scott was also Head of Global Operations (2024) and Senior Director of Global Experience & Operations Excellence (2023–2024) at Pizza Hut.
Kelli Neuman
LinkedInExperience: Chief Operating & Strategic Officer, Global Franchise Markets · Pizza Hut
Chief Operating & Strategic Officer, Global Franchise Markets at Pizza Hut since April 2026, with Interim Head of Global Operations listed from January 2026. Kelli Neuman was also Director of Business Operations (2024–2026), Global Missions Team Lead (Sr. Manager Ops & Transformation) (2023–2024) and International Operations Manager, Analytics & Customer Insights (2021) at Pizza Hut.
Manish Dhankher (Captain)
LinkedInExperience: Chief Operating Officer, Pizza Hut - International Operating Markets · Pizza Hut UK & Europe
Chief Operating Officer, Pizza Hut - International Operating Markets at Pizza Hut UK & Europe since July 2025. Manish Dhankher was also Chief Customer Officer at Pizza Hut Canada (2021–2025), and Director Customer Experience - Pizza Hut Canada (2019–2021) and Director Operations & Supply Chain - Pizza Hut, Indian Subcontinent (2017–2019) at Yum! Restaurants International.
Matt Goss
LinkedInExperience: Chief Operating Officer & Development Director, Middle East & Africa · Pizza Hut
Chief Operating Officer & Development Director, Middle East & Africa at Pizza Hut since January 2026, in Dubai. Matt Goss was also Director, Operations Transformation & Innovation at Pizza Hut (2023–2026), and the profile lists Sr. Product Manager roles at Amazon (2021–2023) and senior manager, Engineering, Labor & Testing, Asia Pacific at Starbucks (2019–2021).
Matthew Hester
LinkedInExperience: Vice President Operations · Pizza Hut
Vice President Operations at Pizza Hut since January 2023, a role the profile places in the Operations department. Matthew Hester was also Franchise Business Coach (2021–2023), Sr. Mgr of Training and Development (2020–2021) and Region Director (2015–2020) at Pizza Hut, according to the profile.
Peter Graham
LinkedInExperience: Sr. Director of Operations Excellence (OPX) · Pizza Hut
Sr. Director of Operations Excellence (OPX) at Pizza Hut since February 2026, in Dallas. Other Pizza Hut roles include Director Of Operations, Engineering and Customer Advocacy (2017–2026), Director of Operations Development and Restaurant Compliance (2015–2017), Director of Operations (2012–2015) and Director of New Product Development (2008–2012).
Tara (Jain) Funk
LinkedInExperience: Director of Operations · Pizza Hut
Director of Operations at Pizza Hut since January 2023, in Dallas; the profile headline reads Operations at Pizza Hut US. Tara Funk was also Strategy & Operations / Chief of Staff at Gopuff (2021–2022) and Strategy Consultant at McKinsey & Company (2018–2021), according to the profile.
TJ Wolfersberger
LinkedInExperience: Chief Operating Officer · Pizza Hut
Chief Operating Officer at Pizza Hut since July 2024, in Plano, Texas. The profile also lists Regional Vice President (2023–2024) and Regional Director Of Operations (2021–2023) at Starbucks, and Regional Partner/RVP - Northeast US at Ruby Tuesday (2015–2016).
Choose the right perspective
Match the person's scope, such as US operations, global franchise markets or a single region, to the question you bring. Check whether their Pizza Hut role is current or past before asking how operations run there today.
Questions to take into the conversation
- 01How do you set operating standards for delivery and carryout restaurants run by many different franchisees?
- 02What does an operations excellence team measure to improve restaurant performance across a large system?
- 03How do you bring new franchise partners in a region up to brand operating standards?
Reaching Pizza Hut operations leaders
How can I contact one of these Pizza Hut operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 3 companies: Pizza Hut, Yum! Brands and Pizza Hut UK & Europe, based on profile data retrieved on October 13, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Pizza Hut operations leaders?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Pizza Hut operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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