10 Progressive marketing leaders
Senior Director - Commercial Lines Marketing, Director of Brand Strategy & Media Marketing Strategy, Director of Marketing Strategy and Director of Social Digital are among the titles held today by these ten Progressive marketing leaders. A reader can learn how marketing leaders work at Progressive from people who have held the role.
Professionals to explore
Alicia Holt
LinkedInExperience: Director of Marketing Strategy · Progressive Insurance
Alicia Holt has been Director of Marketing Strategy at Progressive Insurance since September 2023, based in Norwalk, Connecticut. Alicia Holt was Marketing Director of Consumer Brands (2022 to 2023) and Sr. Brand Manager (2020 to 2022) at Frederick Wildman & Sons, and Sr. Brand Manager (2019 to 2020) and Brand Manager (2017 to 2019) at Mars.
Catherine Pelfrey
LinkedInExperience: Senior Director - Commercial Lines Marketing · Progressive Insurance
Catherine Pelfrey has been Senior Director - Commercial Lines Marketing at Progressive Insurance since October 2021, based in Cleveland, Ohio. At Progressive Insurance, Catherine Pelfrey was also Ohio Product Manager - Personal Auto (2015 to 2021), Connecticut/Rhode Island Product Manager - Personal Auto (2010 to 2015), RV/Manufactured Home Product Manager (2007 to 2010) and Marketing Product Manager - Direct Acquisition (2003 to 2007).
Chris Luna
LinkedInExperience: Director of Brand Strategy & Media Marketing Strategy · Progressive Insurance
Chris Luna has been Director of Brand Strategy & Media Marketing Strategy at Progressive Insurance since February 2026 and Director of Media Marketing Strategy there since September 2023, based in Minneapolis, Minnesota. At 3M, Chris Luna was Senior Global Media Manager (2021 to 2023), Global Media Manager (2020 to 2023) and 3M Consumer Business Group Engagement Leader (2018 to 2023).
Christopher Monaco
LinkedInExperience: Director of Marketing—Technology (Operations, AI, & Business Intelligence) · Progressive Insurance
Christopher Monaco has been Director of Marketing—Technology (Operations, AI, & Business Intelligence) at Progressive Insurance since February 2026, based in Greater Cleveland. At Progressive Insurance, Christopher Monaco was also Senior Manager, Digital (2023 to 2026), Senior Digital Marketing Specialist (2015 to 2016) and Account Supervisor (2013 to 2015).
Eric Doubler
LinkedInExperience: Director Marketing - Recreational Lines Online/Direct Acquisition · Progressive Insurance
Eric Doubler has been Director Marketing - Recreational Lines Online/Direct Acquisition at Progressive Insurance since September 2016, based in Greater Cleveland, and the profile headline names growth across boat, motorcycle and RV lines. Eric Doubler was Manager, Control and Analysis (Audit & Continuous Improvement) at Progressive Insurance (2013 to 2016) and Corporate Process Excellence Manager, Lean Six Sigma Master Black Belt at PNC (2010 to 2013).
Julia Fay
LinkedInExperience: Director of Social Digital · Progressive Insurance
Julia Fay has been Director of Social Digital at Progressive Insurance since August 2023, based in Las Vegas, Nevada. Julia Fay was Sr Manager of Brand Media at Capital One (2016 to 2023), Account Director at Digital Royalty (2015), Corporate Social Media Manager at MGM Resorts International (2014 to 2015) and Social Media Marketing Manager at MGM Grand Hotel & Casino Las Vegas (2013 to 2014).
Kane Volsky
LinkedInExperience: Senior Director Digital Auctions Media · Progressive Insurance
Kane Volsky has been Senior Director Digital Auctions Media at Progressive Insurance since October 2025, based in Greater Cleveland, and the profile says Kane Volsky leads the company's digital auctions media. At Progressive Insurance, Kane Volsky was also Director Auto Product Management (2023 to 2025), Director Data Science, Analytics & Process (2020 to 2023) and Lead Analyst Digital Media (2015 to 2018).
Lauren Harper Barger
LinkedInExperience: Former Former Director, Consumer Marketing Strategy · Progressive Insurance
Lauren Harper Barger is a former Director, Consumer Marketing Strategy at Progressive Insurance (April 2017 to January 2023), based in Cleveland, Ohio. Lauren Harper Barger has been Senior Director, Integrated Media Strategy at Consumer Cellular, Inc. since 2025, and was VP, Group Media Director at Crispin (2010 to 2017) and Partner, Group Media Director at MEC (2008 to 2010).
Sung Cha
LinkedInExperience: Senior Director, Direct Marketing and Social Media · Progressive Insurance
Sung Cha has been Senior Director, Direct Marketing and Social Media at Progressive Insurance since August 2020, based in Cleveland, Ohio. At Progressive Insurance, Sung Cha was also Senior Director, Digital Placements (2013 to 2020), Senior Director, Mass Media (1999 to 2013) and held various roles in IT, corporate finance and agency marketing (1990 to 1999).
Tara Townsend
LinkedInExperience: Director, Agency Marketing and Experience · Progressive Insurance
Tara Townsend has been Director, Agency Marketing and Experience at Progressive Insurance since February 2026 and was Director, Customer Experience there from 2022 to 2026, based in Washington, DC. Tara Townsend was Director, Customer Experience (2017 to 2022) and Senior Product Marketing Consultant (2013 to 2016) at AARP, and Senior Product Marketing Manager at Blackboard (2016 to 2017).
Choose the right perspective
Match the person's area, such as brand and media strategy, direct and digital media, social, or marketing for a line of business, to the decision you face. Check when each person's current role started and where they worked before it to judge how their view applies to your question.
Questions to take into the conversation
- 01What did you change first when you took on your marketing role at Progressive, and why?
- 02How do you decide how much to spend on brand media versus direct response media?
- 03What has your own work taught you about measuring which marketing channels bring in new customers?
Reaching Progressive marketing leaders
How can I contact one of these Progressive marketing leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Progressive Insurance, based on profile data retrieved on October 25, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Progressive marketing leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Progressive marketing leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.