CRM, sales and revenue
10 Salesforce Sales Cloud experts
These ten Salesforce administrators and CRM platform managers have run Salesforce Sales Cloud inside their own organizations. A reader can learn from them how Sales Cloud is configured, secured and governed for sales users and what it takes to keep a growing org clean and adopted.
Professionals to explore
01—10Andi Butterworth
LinkedInExperience: Salesforce Administrator Business Operations Professional · AST (acquired by IBM)
Salesforce Administrator Business Operations Professional at AST (acquired by IBM) since October 2025, after Salesforce administrator roles there since 2016, most recently Salesforce Administrator Manager, Business Operations (2023–2025). The headline cites Sales Cloud and automation expertise, and the profile describes the role as primary Salesforce administrator supporting 130+ users across sales, legal, marketing, presales and operations.
Chrispus Abanei
LinkedInExperience: Senior System Administrator- Salesforce · Inmar Intelligence
Senior System Administrator- Salesforce at Inmar Intelligence since November 2021, after Salesforce Administrator roles at Russell Tobin (2019–2021) and MTS Systems Corporation (2021). The headline lists Sales Cloud, Service Cloud, Experience Cloud and CPQ, and the profile describes 9+ years designing, administering and optimizing enterprise Salesforce environments.
Diane Frey
LinkedInExperience: Sr. Sales Cloud Functional Analyst, Force.com · Sysco
Former Sr. Sales Cloud Functional Analyst, Force.com at Sysco (2014–2016), after data reporting, SAP master data management and commercial financial analyst roles at Kraton Corporation (2008–2014). The profile lists Salesforce.com system administrator experience from 2008 onward.
Gregory R.
LinkedInExperience: Director of Salesforce Platform · Exactera
Former Director of Salesforce Platform at Exactera (2024–2025), after serving there as Salesforce Administrator (2020–2021) and Senior Manager, Salesforce Platform (2021–2024). The profile says he was the hands-on owner and strategic lead for a 200+ user Salesforce Sales Cloud environment and owned all Salesforce configuration, automation and data architecture. He has been Sales Operations Engineer at PrestigePEO since January 2026.
Lauren Lain
LinkedInExperience: Salesforce Sales Cloud CRM Senior Administrator · Delta Air Lines
Salesforce Sales Cloud CRM Senior Administrator at Delta Air Lines since May 2020. She also held Delta roles as Project Manager Corporate Intelligence (2017–2020) and Project Manager Sales Technology Innovation (2019–2021). The profile describes hands-on Salesforce Platform administration experience in a sales organization with 1500+ users.
Paige Kramer
LinkedInExperience: Senior Manager, Salesforce & Business Applications · Capstone
Senior Manager, Salesforce & Business Applications at Capstone since March 2025, after serving there as Salesforce Manager (2022–2025); the profile also lists a CRM Administrator role at Capstone since 2019. It says she led the Lightning UIX transition, implemented Engage, B2B Marketing Analytics and CPQ, and has experience with Sales Cloud, Service Cloud and Community.
Rajat Gupta
LinkedInExperience: Technology Manager Salesforce Administrator (Contractor) · Corcentric
Technology Manager Salesforce Administrator (Contractor) at Corcentric since 2021 and Operations Manager - Salesforce there since 2024, after serving as Salesforce Business Analyst at Cvent (2019–2021). The profile describes serving as Salesforce tech lead overseeing Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud implementations, managing a team of Salesforce administrators and administering the entire Salesforce organization.
Sophie Kunze
LinkedInExperience: CRM Platform Manager · Anglican Youthworks
Former CRM Platform Manager at Anglican Youthworks (2016–2025), a role the profile describes as end-to-end management of Salesforce and associated systems, including implementing Sales Cloud, Service Cloud, Experience Cloud, fundraising, accounting and ERP, custom solutions and Marketo. She has been Salesforce Technical Team Lead at HammondCare since October 2025.
Teja Dongara
LinkedInExperience: Senior Salesforce Administator · Fannie Mae
Senior Salesforce Administator at Fannie Mae since June 2020, after Senior Salesforce Developer Administrator roles at Autodesk (2016–2018) and Workday (2018–2020). The profile describes hands-on experience in Sales Cloud, Service Cloud and Experience Cloud supporting global users across complex orgs, including user management, profiles, permission sets, role hierarchy and sharing rules.
Vicente Lopes
LinkedInExperience: Global Salesforce Administrator · Nokia
Global Salesforce Administrator at Nokia since 2016, after serving there as Salesforce Deployment Manager (2013–2016). The profile says he works in Nokia Global Sales Operations, administers a very large Sales Cloud, Service Cloud and Community Cloud Salesforce instance that is 100% Lightning, and resolves issues escalated by the Asian, European and American regional Salesforce administration teams.
Choose the right perspective
Match the size and complexity of the org to your situation: administrators of large global instances know governance across regional teams, while people who owned a smaller org end to end can speak to running it with a lean team. For a new rollout or a major redesign, favor people who describe leading an implementation or transition.
Questions to take into the conversation
- 01How did you decide what to configure declaratively in Sales Cloud and what to automate or build custom, and how did you control changes?
- 02How did you set up profiles, permission sets and sharing so sales users saw the right data without constant exceptions?
- 03Which reports and dashboards did sales leaders rely on, and what did you do to keep opportunity and pipeline data trustworthy?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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