CRM, sales and revenue
10 Microsoft Dynamics 365 Sales experts
These ten professionals have administered, owned or managed Microsoft Dynamics 365 CRM and Sales environments inside the organizations they worked for. A reader can learn how in-house teams configure Dynamics 365 for sellers, support users and keep the platform running through upgrades and new projects.
Professionals to explore
01—10Amanda Jones
LinkedInExperience: Microsoft Dynamics 365 ( Sales ) CRM Solution Manager and Application Lead · RNLI
Microsoft Dynamics 365 (Sales) CRM Solution Manager and Application Lead at RNLI since 2019; her profile says she is the CRM Solution Specialist responsible for the Microsoft Dynamics D365 Sales solution. She was Microsoft Dynamics CRM Subject Matter Expert at RNLI from 2015 to 2019.
Bryan Wood
LinkedInExperience: Dynamics CRM Senior Admin and Developer · Cherry Bekaert
Dynamics CRM Senior Admin and Developer at Cherry Bekaert (2019–2026). His profile says he spent seven years working in Microsoft Dynamics 365 at Cherry Bekaert, a CPA and advisory firm, coming in during the initial build and staying with the team through to the current environment, and lists system configuration, integration management and full lifecycle implementation.
Jennifer Havir
LinkedInExperience: Senior Dynamics 365 CRM Administrator · Tennant Company
Senior Dynamics 365 CRM Administrator at Tennant Company since 2017. Her profile says she performs customizations and updates to the D365 Online platform, including system upgrades, educates all sales representatives on how to use the Dynamics system and assists them when they have a system issue. Her earlier Tennant roles include Process Improvement Analyst II (2015–2017).
Kristopher Turek
LinkedInExperience: Dynamics 365 CRM Manager · Fender Musical Instruments Corporation
Dynamics 365 CRM Manager at Fender Musical Instruments Corporation since 2019. His earlier roles were Dynamics 365 CRM Consultant at sa.global (2018–2019), Dynamics CRM Consultant at aec360 by HSO (2017–2018) and Dynamics CRM Specialist at Armanino (2015–2017), and his profile describes working with CRM systems as a functional consultant, trainer and support rep.
Marc Auchter
LinkedInExperience: Senior Application Manager Microsoft Dynamics CRM 365 · Syntegon
Senior Application Manager Microsoft Dynamics CRM 365 at Syntegon since 2020, and Application Manager Microsoft Dynamics CRM at Robert Bosch GmbH from 2014 to 2019. His other listed roles are IT Project Manager at Robert Bosch GmbH (2009–2013) and at Bosch (2002–2008).
Marty A.
LinkedInExperience: Dynamics 365 CRM Administrator · Project Management Institute
Dynamics 365 CRM Administrator at Project Management Institute since December 2021; the profile says this role covers managing the Dynamics CRM platform, digital services project management and support of SecurityOps and agile development teams. Other listed roles include CRM Lead Digital Services Project Manager at Vision Media (2019–2021) and Director, Enterprise Support Systems CRM SharePoint Office 365 at Cartesian (2009–2016).
Michael Martin
LinkedInExperience: CRM Manager · CSX
CRM Manager at CSX (2015–2019), following CRM Project Manager (2012–2015) and CRM Business Analyst (2010–2012) roles there; he was also Principal IT Business Analyst at Kraton Corporation (2019–2025). His profile says he has owned and optimized Dynamics 365 enterprise environments from both the business side (Sales Operations) and the IT side.
Paweł Kurek
LinkedInExperience: Senior Sales Analyst & Dynamics 365 Country Administrator · DB Schenker
Senior Sales Analyst & Dynamics 365 Country Administrator at DB Schenker since April 2026, and CRM & Sales Performance Manager North East Europe there from 2020 to 2026. His profile says that as Microsoft Dynamics 365 Country Administrator he supports users and drives CRM adoption and data quality, and lists CRM governance, reporting and analytics among his areas of work.
Pete Hamilton
LinkedInExperience: Global CRM Platform Lead (D365 Sales Power Platform) · Carbery Group
Global CRM Platform Lead (D365 Sales Power Platform) at Carbery Group since 2023, where his profile says he is the Dynamics 365 Sales product owner and manages the application lifecycle as a member of the Global Enterprise Applications Team. He was Global IT Business Partner - Commercial CRM Product Owner at Carbery Group from 2020 to 2022.
Yusef Murad
LinkedInExperience: Head of Dynamics 365 CE Customer Engagement (CRM) · Schmersal Group
Head of Dynamics 365 CE Customer Engagement (CRM) at Schmersal Group since 2021, following CRM System Manager at Schmersal Group (2020–2021). He was Microsoft Dynamics 365 CRM System Manager at Clyde Bergemann Power Group from 2015 to 2019 and Prof. Projectlead at ITVT Group (2019–2020).
Choose the right perspective
Match the person's role to your question: administrators suit configuration, upgrade and user-support questions, while product owners and CRM managers suit questions about roadmap, governance and adoption. Check whether their Dynamics 365 role is current before asking about recent product changes.
Questions to take into the conversation
- 01How did you split Dynamics 365 Sales ownership between the business and IT, and what would you change?
- 02Which customizations or integrations made the biggest difference for sellers, and which ones became hard to maintain?
- 03What did you do to get sales representatives to keep their data in Dynamics 365 up to date?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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