10 Microsoft Dynamics 365 Sales experts
From a solution manager at RNLI and a global platform lead at Carbery Group to administrators at Tennant Company, Project Management Institute and DB Schenker, nine of these ten in-house titles name Dynamics 365 or Dynamics CRM. Half are based in the UK, Ireland, Germany or Poland and half in the United States, useful to a company deciding how to staff Microsoft Dynamics 365 Sales, keep it maintainable and get sellers to use it.
Professionals to explore
Amanda Jones
LinkedInExperience: Microsoft Dynamics 365 ( Sales ) CRM Solution Manager and Application Lead · RNLI
RNLI is where Amanda Jones has been Microsoft Dynamics 365 ( Sales ) CRM Solution Manager and Application Lead since 2019, after Microsoft Dynamics CRM Subject Matter Expert there (2015–2019). Amanda describes being the CRM Solution Specialist responsible for the Microsoft Dynamics D365 Sales solution, and earlier held Youth Education Support Coordinator and Finance Assistant roles at RNLI, a fit for questions on who should own D365 Sales day to day.
Is this you? Claim your profile and get paid for calls.
Bryan Wood
LinkedInExperience: Former Dynamics CRM Senior Admin and Developer · Cherry Bekaert
Bryan Wood was Dynamics CRM Senior Admin and Developer at Cherry Bekaert (2019–2026) and says they came in during the initial build and stayed with the team through to the current environment. Bryan lists system configuration, integration management and full lifecycle implementation, a fit for questions on which customizations and integrations hold up after the first build.
Is this you? Claim your profile and get paid for calls.
Jennifer Havir
LinkedInExperience: Senior Dynamics 365 CRM Administrator · Tennant Company
Since 2017, Jennifer Havir has been Senior Dynamics 365 CRM Administrator at Tennant Company, performing customizations, updates and system upgrades on the D365 Online platform and educating all sales representatives on how to use it. Jennifer's earlier Tennant Company roles include Process Improvement Analyst II (2015–2017) and Dispute Resolution Specialist (2012–2015), relevant to questions on seller training and adoption.
Is this you? Claim your profile and get paid for calls.
Kristopher Turek
LinkedInExperience: Dynamics 365 CRM Manager · Fender Musical Instruments Corporation
Dynamics 365 CRM Manager at Fender Musical Instruments Corporation since 2019, Kristopher Turek held consultant titles at sa.global (Dynamics 365 CRM Consultant, 2018–2019), aec360 by HSO (Dynamics CRM Consultant, 2017–2018) and Armanino (Senior Functional Consultant - Dynamics CRM Salesforce CRM, 2017). Having worked as a functional consultant, trainer and support rep, Kristopher can compare the in-house manager seat with the consultant side.
Is this you? Claim your profile and get paid for calls.
Marc Auchter
LinkedInExperience: Senior Application Manager Microsoft Dynamics CRM 365 · Syntegon
Syntegon's Senior Application Manager Microsoft Dynamics CRM 365 since 2020, Marc Auchter was Application Manager Microsoft Dynamics CRM at Robert Bosch GmbH (2014–2019). Marc also held IT Project Manager roles at Robert Bosch GmbH (2009–2013) and Bosch (2002–2008), suited to questions on keeping a Dynamics CRM application maintainable across years of change.
Is this you? Claim your profile and get paid for calls.
Marty A.
LinkedInExperience: Dynamics 365 CRM Administrator · Project Management Institute
Security and compliance shape the admin work of Marty A., Dynamics 365 CRM Administrator at Project Management Institute since 2021, managing the Dynamics CRM platform and supporting SecurityOps and agile development teams, with a compliance lead role. Marty was Director, Enterprise Support Systems CRM SharePoint Office 365 at Cartesian (2009–2016) and CRM Functional Consultant at Quilogy (2008–2009), a fit for admin questions that touch security and compliance.
Is this you? Claim your profile and get paid for calls.
Michael Martin
LinkedInExperience: Former CRM Manager · CSX
Michael Martin was CRM Manager (2015–2019), CRM Project Manager (2012–2015) and CRM Business Analyst (2010–2012) at CSX, and Principal IT Business Analyst at Kraton Corporation (2019–2025). Michael says they have owned and optimized Dynamics 365 enterprise environments from both the business side (Sales Operations) and the IT side, the clearest fit for questions on splitting ownership between sales and IT.
Is this you? Claim your profile and get paid for calls.
Paweł Kurek
LinkedInExperience: Former Senior Sales Analyst & Dynamics 365 Country Administrator · DB Schenker
At DB Schenker, Paweł Kurek became Senior Sales Analyst & Dynamics 365 Country Administrator in 2026 and was CRM & Sales Performance Manager North East Europe there (2020–2026), after Sales Analyst (2016–2020). As Dynamics 365 Country Administrator, Paweł describes supporting users and driving CRM adoption and data quality, with reporting and Power BI work, a fit for country-level adoption questions.
Is this you? Claim your profile and get paid for calls.
Pete Hamilton
LinkedInExperience: Global CRM Platform Lead (D365 Sales Power Platform) · Carbery Group
Global CRM Platform Lead (D365 Sales Power Platform) at Carbery Group since 2023, Pete Hamilton is the Dynamics 365 Sales Product Owner, managing the application lifecycle, and a member of the Global Enterprise Applications Team. Pete was Global IT Business Partner - Commercial CRM Product Owner at Carbery Group (2020–2022) and held customer success roles at BrightWork (2014–2020), a fit for product-owner questions on D365 Sales and Power Platform.
Is this you? Claim your profile and get paid for calls.
Yusef Murad
LinkedInExperience: Head of Dynamics 365 CE Customer Engagement (CRM) · Schmersal Group
Yusef Murad is Head of Dynamics 365 CE Customer Engagement (CRM) at Schmersal Group (since 2021), following CRM System Manager there (2020–2021), and was Microsoft Dynamics 365 CRM System Manager at Clyde Bergemann Power Group (2015–2019). Yusef also held Prof. Projectlead at ITVT Group (2019–2020), a fit for questions on owning Dynamics 365 Customer Engagement at the head-of level.
Is this you? Claim your profile and get paid for calls.
Choose the right perspective
For splitting ownership between sales and IT, Michael Martin and Pete Hamilton are the clearest picks, while Jennifer Havir and Paweł Kurek speak to training sellers and driving adoption. Bryan Wood and Marty A. bring hands-on administrator experience, Kristopher Turek has both consultant and in-house seats, and Amanda Jones, Yusef Murad and Marc Auchter hold manager or head titles over the platform.
Questions to take into the conversation
- 01How did you split Dynamics 365 Sales ownership between the business and IT, and what would you change?
- 02Which customizations or integrations made the biggest difference for sellers, and which ones became hard to maintain?
- 03What did you do to get sales representatives to keep their data in Dynamics 365 up to date?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.