Enterprise SaaS
10 technical documentation experts
These ten professionals have led technical writing and product documentation work inside the companies they worked for. A reader can learn how companies build and run technical documentation from the inside.
Professionals to explore
01—10Anu Chandrasekharan
LinkedInExperience: Manager, Documentation · Informatica
Former Manager, Documentation at Informatica (2021–2026); the profile describes leading the technical documentation teams for Informatica's entire Cloud iPaaS portfolio and Data Integration Connectors. Senior Manager, Technical Writing at Salesforce since August 2026, and former Manager, Technical Writing at Salesforce (2026).
Bethany Aguad
LinkedInExperience: Director of Product Documentation · Bullhorn
Director of Product Documentation at Bullhorn since November 2023, where the profile says this person leads the product documentation team. Former Technical Documentation Manager at Silent Eight (2022–2023), former Technical Documentation Specialist at Sagent (2016–2022) and former Technical Communicator at Wyndham Destinations (2014–2016).
Bonnie Clark
LinkedInExperience: Senior Director, Product Documentation · FICO
Senior Director, Product Documentation at FICO since December 2021, where the profile says this person leads a team of technical writers and localization experts who produce documentation, examples, tutorials, videos and other training materials for FICO products. Former Director, Product Documentation (2015–2021) and Senior Manager, Product Documentation (2008–2015) at FICO.
Gareth Forshaw
LinkedInExperience: Head of Technical Documentation · Thredd
Head of Technical Documentation at Thredd since November 2025. Former Director - Technical Documentation at KX (2025), former Senior Manager - Technical Writing and Content Strategy at Checkout.com (2022–2025) and former Senior Manager, User Education at Hootsuite (2021–2022).
Jennifer Stackhouse
LinkedInExperience: Technical Documentation Manager · Iron Mountain
Technical Documentation Manager at Iron Mountain since September 2014, where the profile says this person creates strategy and process to deliver product documentation, designs and training for Iron Mountain's latest AI and ML applications. Former Documentation Manager at Financial Software Systems, Inc. (1996–1998).
Mary Cossey Gofer
LinkedInExperience: Manager, Technical & UX Writers · WalkMe
Manager, Technical & UX Writers at WalkMe since April 2022, where the profile says this person leads and mentors a team of technical writers, driving collaboration and development through feedback, training and career growth opportunities. Former Senior Technical & UX Writer at WalkMe (2020–2022) and Senior Technical Writer at SURE Universal Ltd. (2016–2020).
Michal David
LinkedInExperience: Director of Technical Documentation · Deep Instinct
Former Director of Technical Documentation (2024–2025) and Technical Documentation Manager (2022–2024) at Deep Instinct, and Technical Documentation Manager at Cyera since August 2025. Former Documentation and Localization Manager (2022) and Documentation and Localization Lead (2019–2022) at Philips.
Rhyne Armstrong
LinkedInExperience: Director, Documentation · Incorta
Former Director, Documentation at Incorta (2022–2023), where the profile says this person managed a fully-remote team of technical writers, scrum masters and content operations engineers. Director, Technical Writing at Pismo since June 2026, and former Senior Manager, Technical Writing (2024–2026) and Sr. Manager, Developer Documentation (2023–2024) at Pismo.
Riona MacNamara
LinkedInExperience: Technical Writing Manager, Google Ads Buying Platform · Google
Former Technical Writing Manager, Google Ads Buying Platform at Google (2021–2026), where the profile says this person led a team of up to 15 technical writers delivering end-to-end user documentation for Google Ads enterprise products such as Search Ads 360 and Display & Video 360. Technical Writing Manager, Google Internal DevRel at Google since October 2023.
Tara Kingston
LinkedInExperience: Senior Documentation Manager, Unity Engine Foundation and Graphics · Unity
Senior Documentation Manager, Unity Engine Foundation and Graphics at Unity since February 2024, where the profile describes building relationships with product managers, engineers and designers and partnering with executive leadership on content strategy. Former Senior Documentation Manager, Wētā Tools and Wētā Digital (2022–2024) and Documentation Manager, Digital Twin and Professional Artistry teams (2021–2022) at Unity.
Choose the right perspective
Match the person's role to your question: a manager of a small writing team suits questions about tools, workflows and working with engineers day to day, while a director or head of documentation suits questions about content strategy, staffing and how documentation ties to product and support goals. Also ask about the audience they wrote for, since developer documentation, end-user help and enterprise admin guides need different approaches.
Questions to take into the conversation
- 01How did you decide what to document, and how did you keep documentation current as the product changed?
- 02How did you work with engineers and product managers to get accurate information on time?
- 03How did you measure whether the documentation was helping customers?
Reaching technical documentation experts
How can I contact one of these technical documentation experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Informatica, Bullhorn and FICO, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach technical documentation experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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