Insurance
10 title and escrow operations experts
These ten professionals have run escrow, closing and title operations at title insurance companies and title agencies. A reader can learn how title companies organize and run their escrow and title operations.
Professionals to explore
01—10Amy Grunert
LinkedInExperience: Senior Director Escrow Operations Manager · Stewart Title
Senior Director Escrow Operations Manager at Stewart Title since 2024. Former AVP, National Closing Operations (2019–2024) and National Closing Manager (2016–2019) at Accurate Group, and former Escrow Support Manager (2013–2014) and Subordinations Manager (2012–2013) at First American. The profile describes experience spanning escrow operations.
Angela Crusoe
LinkedInExperience: Vice President, Escrow Operations · Amrock
Former Vice President, Escrow Operations at Amrock (2010–2021), where the profile describes overseeing a nationwide team of 600+ members across escrow, recording, post-close, customer support, recruiting, training and quality control operations. Vice President, North Area Manager at PGP Title since 2024.
Barbara Legg
LinkedInExperience: Director of Operations · Equity Title Company
Director of Operations at Equity Title Company since 1998, where the profile describes directing all closing operations for the Payoff and Production Departments, leading the title officers with support and training, recruiting talent, and reviewing and approving vendor agreements.
David E. Kennedy
LinkedInExperience: Title Operations Manager · Chicago Title of Colorado
Former Title Operations Manager at Chicago Title of Colorado (1988–2014), State Title Manager at Stewart Title (2014–2021) and Vice President of Title Operations Colorado-Texas at Ascendant National Title (2022), where the profile says this person managed teams of title examiners. Director of Operations at Town & Country Title Services since 2023.
Jessica Meredith
LinkedInExperience: Executive Vice President - State Escrow Operations Manager - Texas Operations · Fidelity National Title Agency, Inc.
Executive Vice President - State Escrow Operations Manager - Texas Operations at Fidelity National Title Agency, Inc., a current role the work history dates from 2001. Former Vice President Area Escrow Manager - Houston Division Escrow Officer Title Insurance at Fidelity National Title Houston (2001–2016) and Vice President Branch Manager Escrow Officer Title Insurance at Fidelity National Title (2012–2015). The profile describes a licensed Escrow Officer with Fidelity National Title.
Kathryn Smigelsky
LinkedInExperience: Senior Vice President, Escrow Operations · Inspired Title Services, LLC & Inspired California Escrow Services, Inc
Senior Vice President, Escrow Operations at Inspired Title Services, LLC & Inspired California Escrow Services, Inc since 2024, which the profile describes as a Taylor Morrison affiliate. Former National VP of Escrow Fulfillment at Inspired Title Services, LLC (2020–2024), AVP, Title Operations Manager at M/I Title Agency, Ltd (2018–2020) and Escrow Manager at CalAtlantic Title (formerly Ryland Title Company) (2002–2015).
Kim Reis
LinkedInExperience: Vice President Escrow Operations Manager · Fidelity National Title Agency Southern Arizona
Vice President Escrow Operations Manager at Fidelity National Title Agency Southern Arizona since 2023 and former Branch Manager Escrow Officer there (2018–2023). Former Branch Manager Escrow Officer (2016–2018) and Escrow Officer (2009–2015) at Title Security Agency, LLC.
Susie Wrede
LinkedInExperience: VP Escrow Operations Manager · Chicago Title
Former VP Escrow Operations Manager at Chicago Title (2021–2022) and Vice President and Bay Area Escrow Operations Manager at Lawyers Title Company Bay Area (2019–2021). VP Assistant County Manager at Chicago Title since 2022, and former Director FNTG Academy & EPU Manager at Fidelity National Financial (2017–2019).
Vania Griswold
LinkedInExperience: Escrow Operations Manager, VP · Chicago Title King-Pierce-Kitsap County
Escrow Operations Manager, VP at Chicago Title King-Pierce-Kitsap County since 2024. Former Escrow Administrator, VP (2021–2024), Escrow Branch Manager AVP LPO (2020–2024), Escrow Officer AVP LPO (2015–2021) and Junior Closer LPO (2014–2015) at Chicago Title King-Pierce-Kitsap County.
Yessie Gonzalez
LinkedInExperience: Director of FL Escrow Operations - Agency Division · First American
Director of FL Escrow Operations - Agency Division at First American since 2025, and Senior Commercial Escrow Officer there since 2014. Former SFL Commercial Escrow Manager at First American (2021–2025). The profile places the director role in the Operations department at the Director level.
Choose the right perspective
Match the person's scope to your question, since running escrow branches in one county is different from running a national closing or escrow team. Ask each person how they staffed and measured their escrow officers and closers, so you can judge how well their approach would fit your volume and markets.
Questions to take into the conversation
- 01How did you staff and organize escrow officers, closers and title examiners as order volume rose and fell?
- 02Which steps in the closing process caused the most delays or errors, and how did you fix them?
- 03How did you protect escrow funds and prevent wire fraud in your operation?
Reaching title and escrow operations experts
How can I contact one of these title and escrow operations experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Stewart Title, Amrock and Equity Title Company, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach title and escrow operations experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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