10 Uber operations leaders
Spread from San Francisco and Toronto to São Paulo, Dubai and the Netherlands, these Uber operations leaders hold titles covering rides, Uber Eats, Uber Direct, grocery and retail, airports and driver operations. All ten hold Uber roles now. Marketplaces planning a city launch, a new delivery category or driver supply programs can ask someone who held that job.
Professionals to explore
Allan Teder
LinkedInExperience: Director of Driver Operations · Uber
Allan Teder became Director of Driver Operations at Uber in March 2026, after Director of Marketplace Operations (Pricing, Promotions, Matching), EMEA (2024-2026). Allan Teder was also Head of Marketplace (EMEA) (2021-2024), EMEA Marketplace Lead (2020-2021) and S&P Lead (2020), and writes, "I spent the first ten years of my professional life in business consulting." The person for pricing, promotions and matching questions and for driver operations.
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Bernie Huddlestun
LinkedInExperience: Uber Eats - Senior Director, Head of Operations - US & Canada · Uber
Bernie Huddlestun was Uber Eats - Senior Director, Head of Operations - US & Canada from 2020 to 2022 and has been Global Head of Uber Direct since November 2025, overlapping Head of Uber Direct - US & Canada (2022-2026). Earlier Uber titles were Uber Eats - Head of Restaurant Operations - EMEA (2018-2020) and Global Lead of Capacity Management (2015-2018). Useful on restaurant delivery operations and on Uber Direct.
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Danielle Sipf
LinkedInExperience: Director, Core Operations US&C Mobility · Uber
Danielle Sipf holds two current Uber titles: Director, Core Operations US&C Mobility since March 2023 and Head of West Rides Operations since May 2020. Danielle Sipf was also Head of Western US and PNW Rideshare Operations (2019-2020), Senior Operations Manager II (2018-2019) and Senior Operations Manager (2017-2018) at Uber. Regional and national rides operations titles make Danielle Sipf a fit for questions on running ride-hailing across US cities.
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Iolanda Franco
LinkedInExperience: Director of Operations Brazil · Uber
Iolanda Franco, in São Paulo, is Director of Operations Brazil at Uber since August 2025, after Head of Marketplace Brazil (2022-2025). Iolanda Franco was also Co-lead Parents Uber Brazil (2023-2024), Head of Courier and Marketplace Operations Uber Eats Brazil (2020-2022) and Customer Experience Lead Payments and New Mobilities LatAm (2019-2020). Marketplace and courier operations titles in one country fit questions on marketplace and courier operations in Brazil.
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Martine Eshkenazi
LinkedInExperience: Director, Head of Operations, Grocery & Retail · Uber
Director, Head of Operations, Grocery & Retail at Uber since March 2024, Martine Eshkenazi held Head of Operations, New Verticals (2022-2024) and New Verticals Lead, Delivery (2021-2022). Earlier, Martine Eshkenazi was Strategic Initiatives Lead, Uber Eats (2019-2020) and Senior Innovation Manager, Uber Eats (2018-2019). The new verticals and grocery titles make Martine Eshkenazi the person for adding grocery and retail to a delivery network.
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Michael van Hemmen
LinkedInExperience: Former Head of City Operations, Canada · Uber
Michael van Hemmen was Head of City Operations, Canada at Uber from 2020 to 2022 and has been General Manager there since 2021; Michael van Hemmen "helped pass Canada's first ridesharing regulations." Earlier Uber titles were Head of western Canada Operations (2018-2020), Sr. Manager, Public Policy (2016-2018) and Public Policy Manager (2015-2016). Policy and city operations titles together fit questions on launching where the rules are still being written.
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Neil McGonigle
LinkedInExperience: Head of Operations, Middle East & North Africa · Uber
Based in Dubai, Neil McGonigle has been Head of Operations, Middle East & North Africa at Uber since July 2025. Other Uber titles were Director, Head of Driver Board Member (2022-2025), Head of Cities, Safety & Regulatory, UK & Ireland (2020-2022), Head of Cities, UK & Ireland (2018-2022) and Head of Cities, North & West England (2017-2022). City operations and safety and regulatory titles suit questions on handling safety and regulatory work within city operations.
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Niraj Patel
LinkedInExperience: Sr. Director, Rider & Airport Operations · Uber
Niraj Patel is Sr. Director, Rider & Airport Operations at Uber since 2018, describing oversight of the "development, launch, growth, and management" of the mobility product portfolio in the US and Canada. Niraj Patel was also Strategy & Planning Lead and Chief of Staff to the VP & RGM, US & Canada (2017-2018), Strategy & Planning Manager (2016-2017), Sr. Strategy & Planning Associate (2014-2016) and Senior Associate Consultant at Bain & Company (2011-2014). The airport operations pick.
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Omair Khalid
LinkedInExperience: Director of Operations · Uber
Toronto-based Omair Khalid has been Director of Operations at Uber since February 2025, after Global Head of Product Operations (2023-2025). Other titles were Head of Strategy - Uber Eats Canada (2021-2023), Product & Strategy (2017-2021) and Consultant at Mott MacDonald (2016-2017). Product operations and Uber Eats strategy titles suit questions on how product launches are run on the operations side.
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Tim Myers
LinkedInExperience: Director - Consumer Operations, US Mobility · Uber
Tim Myers is Director - Consumer Operations, US Mobility at Uber since September 2025 and writes, "I lead the team overseeing the operations of our ridehail products portfolio (Economy, Premium, Growth Bets) as well as our rider engagement strategy." Tim Myers was also Director - Head of Yield Operations at SFR3 Fund (2022-2025) and held earlier Uber titles including Senior Manager, Head of Product Lines & Rider Engagement (US&C) (2021-2022).
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Choose the right perspective
Rides questions go to Danielle Sipf, Niraj Patel or Tim Myers, delivery to Bernie Huddlestun, Martine Eshkenazi or Omair Khalid, and pricing, matching and driver operations to Allan Teder. Outside the US, Neil McGonigle covers Middle East & North Africa and earlier held UK & Ireland safety and regulatory titles, Iolanda Franco covers Brazil, and Michael van Hemmen covers Canada and ridesharing regulation.
Questions to take into the conversation
- 01How does a ride-hailing marketplace set pricing, promotions and matching rules differently by region?
- 02What does it take to add grocery and retail delivery to a network first built for restaurant orders?
- 03How should operations and policy teams work together when launching ride-hailing in a city that has no rules for it yet?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.