10 Ulta Beauty operations leaders
Kecia Steelman, President & Chief Operating Officer at Ulta Beauty, is one of ten Ulta Beauty operations leaders listed here, alongside people who hold or have held vice president, senior director and director of operations roles at the company. A reader can learn how operations leaders work at Ulta Beauty from people who have held the role.
Professionals to explore
Amiee Bayer-Thomas
LinkedInExperience: Chief Store Operations Officer · Ulta Beauty
Amiee Bayer-Thomas has been Chief Retail Officer at Ulta Beauty since January 2025, a role the profile says covers 1500+ stores and 60,000+ associates as well as Store and Services Operations, and was Chief Store Operations Officer there from 2024 to 2025. Amiee Bayer-Thomas also held the roles Chief Supply Chain Officer (2020–2024) and Senior Vice President Stores & Corporate Store Operations (2016–2020) at the company.
Elizabeth Morris
LinkedInExperience: Vice President · Ulta Beauty
Elizabeth Morris has been Vice President at Ulta Beauty since April 2022; the profile headline reads Vice President, Store and Services Operations at Ulta Beauty. Elizabeth Morris also held the roles Senior Director Of Operations (2021–2022), Director, Services Operations and Compliance (2019–2021), Senior Manager of Services Operations (2018–2019) and Services Operations Manager (2015–2018) at the company.
Jaci Henrikson
LinkedInExperience: Senior Director Operations Strategy & Initiatives · Ulta Beauty
Jaci Henrikson has been Senior Director Operations Strategy & Initiatives at Ulta Beauty since March 2022, and was Director of Operations Initiatives there (2019–2022). Jaci Henrikson also held the roles Senior Project Manager, Services Strategy (2018–2019), Project Manager, Services (2016–2018) and Manager, Services Business Training (2016) at the company.
Jenna Westerlund
LinkedInExperience: Vice President Merchandise Operations · Ulta Beauty
Jenna Westerlund has been Vice President Merchandise Operations at Ulta Beauty since February 2021, where, according to the profile, Jenna Westerlund leads a team that supports the merchandising team, including merchants and merchandise planning and inventory associates. Jenna Westerlund also held the roles Vice President (2019–2021), Divisional Merchandise Manager (2017–2019) and Planning Manager (2015–2017) at the company.
Judah Lambert
LinkedInExperience: Senior Director Store and Services Operations · Ulta Beauty
Judah Lambert has been Senior Director Store and Services Operations at Ulta Beauty since September 2023. Judah Lambert was also District Manager at Ulta Salon and Cosmetics (1998–2023). In the profile, Judah Lambert describes the Senior Director role as helping business partners execute initiatives in support of an $11B business.
Kecia Steelman
LinkedInExperience: President & Chief Operating Officer · Ulta Beauty
Kecia Steelman has been President & Chief Operating Officer at Ulta Beauty since September 2023, and also President & CEO there since January 2025. Kecia Steelman also held the roles Chief Operating Officer (2021–2023), Chief Store Operations Officer, President of International (2019–2021) and Chief Store Operations Officer (2014–2019) at the company. According to the profile, Kecia Steelman leads more than 60,000 associates across stores, distribution centers and corporate offices.
Matthew Dolkart
LinkedInExperience: Director, Guest Services Operations · Ulta Beauty
Matthew Dolkart has been Director, Guest Services Operations at Ulta Beauty since January 2026, a role the profile tags at Director level in the Operations department. Matthew Dolkart also held the roles Senior Vendor Manager, Customer Support (2021–2026), Vendor Manager, Customer Support (2019–2021) and Manager, Customer Support Operations (2017–2019) at the company.
Melinda Black
LinkedInExperience: Retail Operations, Vice President · Ulta Beauty
Melinda Black has been Retail Operations, Vice President at Ulta Beauty since January 2020, and was Senior District Manager there (2010–2020). The profile headline reads Vice President, Retail Operations & Asset Protection. Melinda Black was also District Manager at Forever 21 (2006–2010), at Hot Topic (2004–2006) and at Americn Eagle Outfitters (1997–2003).
Robyn Menish Suba
LinkedInExperience: Senior Director, Retail Operations Strategy & Initiatives · Ulta Beauty
Robyn Menish Suba has been Senior Director, Retail Operations Strategy & Initiatives at Ulta Beauty since January 2025. Robyn Menish Suba also held the roles Director, Operations Strategy & Analytics (2023–2025), Director, Operations (2021–2023) and Sr. Manager, Store Planning & Capacity (2018–2021) at the company, and was Director of Finance at Shiftgig (2017–2018).
Shannon Slaughter-Beveridge
LinkedInExperience: Senior Director, International Retail Operations · Ulta Beauty
Shannon Slaughter-Beveridge has been Senior Director, International Retail Operations at Ulta Beauty since June 2026, a role the profile places in the Operations department. Shannon Slaughter-Beveridge was also Sr. Director, Retail Operations and Service | Asia, Pacific, Latin America (2022–2024) and Global Director, Service Excellence (2020–2022) at Nike.
Choose the right perspective
Pick the person whose operations area, such as store and services operations, operations strategy or guest services, matches the decision you are working on. Weigh their level and tenure, since an executive and a director close to daily execution will describe the same problem differently.
Questions to take into the conversation
- 01Which operating problems take most of your time in your current role?
- 02How do you decide which changes to test in a few locations and which to roll out widely?
- 03What changed in how you work when your operations scope grew?
Reaching Ulta Beauty operations leaders
How can I contact one of these Ulta Beauty operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Ulta Beauty, based on profile data retrieved on October 17, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Ulta Beauty operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Ulta Beauty operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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