10 United Airlines executives
Brett Hart, president of United Airlines since 2020, leads off this executive group, which also includes the chief commercial, customer and advertising officers, the heads of MileagePlus and Cargo, and leaders in finance, labor relations and flight operations; eight are in current executive roles. A call suits a partner pitching loyalty, cargo or advertising deals, or anyone weighing how an airline balances commercial planning, airport service and labor relations.
Professionals to explore
Andrew Nocella
LinkedInExperience: Chief Commercial Officer · United Airlines
Network planning and airline marketing run through Andrew Nocella's career: Chief Commercial Officer at United Airlines since 2017, following Chief Marketing Officer at American Airlines (2013–2017) and SVP Marketing and Planning at US Airways (2002–2013). Andrew was also VP Network Planning at America West Airlines (1997–2002) and Planning Director at Continental Airlines (1994–1997), which makes Andrew a fit for questions in both areas.
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Brett Hart
LinkedInExperience: President · United Airlines
President of United Airlines since 2020, Brett Hart describes a role that spans regulatory and government affairs, operations, legal, corporate real estate, environmental sustainability, human and labor relations, communications and global community engagement. Earlier United titles were SVP, General Counsel (2010–2012), EVP, General Counsel (2012–2017), EVP, Chief Administrative Officer & General Counsel (2017–2019) and EVP, Chief Administrative Officer (2019–2020), which fits regulatory and government affairs questions.
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Bryan Quigley
LinkedInExperience: Former Senior Vice President, Flight Operations · United Airlines
Former Senior Vice President, Flight Operations at United Airlines (2019–2023), Bryan Quigley was also a Professional Airline Pilot at United (1995–2023) and Vice President and General Manager, San Francisco Hub (2017–2019). Bryan cites overseeing daily operations of 2500 flights and a fleet of 900+ aircraft and handling a $5B budget; since 2023 Bryan has been Founder and CEO of The Davidson Group, LLC and a Senior Advisor & Consultant at United.
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David Kinzelman
LinkedInExperience: Chief Customer Officer · United Airlines
At United Airlines, David Kinzelman holds two current titles: Chief Customer Officer (since 2024) and Senior Vice President, Airport Operations (since 2023). Previous roles are Vice President, Global Airport Operations (2020–2023), Vice President, International Airport Operations (2019–2020) and Managing Director, Regional Strategy (2018–2020). Airport operations and customer service questions belong with David.
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Jan Krems
LinkedInExperience: President Cargo · United Airlines
Jan Krems has been President Cargo at United Airlines since 2014. Before United, Jan was Vice-President America's at Air France Cargo/KLM Cargo and Martinair Cargo (2010–2014), Vice President America's at KLM Royal Dutch Airlines (2006–2010) and Vice President Worldwide Customer Service at KLM Cargo (2003–2006). Air freight and cargo customer service questions are where Jan can help most.
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Jonathan Ireland
LinkedInExperience: Senior Vice President of Finance · United Airlines
Airline finance questions go to Jonathan Ireland, Senior Vice President of Finance at United Airlines since September 2022, working in the Finance & Accounting department. Jonathan is the only finance executive among the ten, which makes Jonathan the natural first call on how the airline's finance side works.
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Kate Gebo
LinkedInExperience: Executive Vice President Human Resources and Labor Relations · United Airlines
Kate Gebo has been Executive Vice President Human Resources and Labor Relations at United since 2017 and also lists Vice President, Office of the CEO since 2015. Kate's other United roles include Senior Vice President - Chief Customer Officer (2016–2017), Vice President, Corporate Real Estate (2009–2015) and Managing Director Strategic Sourcing (1998–2009), plus board seats at Make A Wish America, P33 Chicago and State Farm. A fit for workforce and labor relations questions.
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Maggie Schmerin
LinkedInExperience: Chief Advertising Officer · United Airlines
Brand and media fill all of Maggie Schmerin's United titles: Director, Brand Public Relations Company Spokesperson (2017–2019), Managing Director, Social and Digital Media (2019–2020), Head of Global Advertising and Social Media (2020–2023) and Chief Advertising Officer since 2023. Maggie has also been an advisory board member at League One Volleyball (LOVB) since 2025 and is the pick for advertising, social media and brand questions.
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Mike Bonds
LinkedInExperience: EVP Human Resources and Labor Relations · United Airlines
For 23 years, from 1995 to 2018, Mike Bonds was EVP Human Resources and Labor Relations at United Airlines, and has been retired as Executive Vice President since 2018. That long tenure in one role makes Mike, as a former executive, a fit for questions on airline labor relations over time.
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Richard Nunn
LinkedInExperience: Chief Executive Officer United Airlines MileagePlus & Kinective Media · United Airlines
As Chief Executive Officer United Airlines MileagePlus & Kinective Media since 2023, Richard Nunn holds the top title at that United business. Prior roles were in advertising technology and media: Vice President & GM Advertising Technology Platform at Comcast (2018–2023), Chief Revenue & Operations Officer at Tremor International Ltd. (2014–2018) and Managing Director London & Global Managing Director Samsung (Team WPP) at Wunderman (2006–2010). MileagePlus partnerships and advertising technology are Richard's natural topics.
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Choose the right perspective
For commercial partnerships, start with Andrew Nocella, Richard Nunn (MileagePlus and Kinective Media), Jan Krems (cargo) or Maggie Schmerin (advertising). Kate Gebo and former EVP Mike Bonds cover human resources and labor relations, while Bryan Quigley and David Kinzelman are the operations voices for flight and airport questions.
Questions to take into the conversation
- 01What does an airline need to see from a partner before adding it to its loyalty program?
- 02How do labor relations shape airline decisions on schedules, hubs and service changes?
- 03How does an airline weigh cargo capacity against passenger network planning?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.