10 Zoho CRM consultants
Freelancers, partner firms and CRM architects make up this set of Zoho CRM consultants: four freelance or self-employed specialists, four who work through firms that call themselves Zoho partners, and two architects at ZoHelpers and Group Telecom Market. Bring them a first Zoho CRM setup, a cleanup of a messy instance, or a rollout that also pulls in Zoho Books, Desk, Creator or Salesforce data.
Professionals to explore
David Clarke
LinkedInExperience: Founder Consultant · Deca Consulting Ltd / CRAFT CRM
Founder Consultant at Deca Consulting Ltd / CRAFT CRM since 2011, David Clarke describes CRAFT CRM as a Zoho Alliance Partner providing set-up, customization, data migration, implementation, training and support for Zoho CRM, Zoho Expense and Zoho Books, serving craft breweries, craft distillers, craft cideries and small wineries. That niche makes David the one to ask about Zoho for beverage producers.
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Deepak kumar
LinkedInExperience: Zoho Solutions Architect · Freelance | Self-Employed
Deepak kumar is a Zoho Solutions Architect working freelance since 2024, with Zoho Developer (2022–2024) and two Software Developer - Zoho roles (2020–2022) at Signity Software Solutions Pvt. Ltd. In Deepak's words, the path went from an IT agency to a Zoho consulting firm working directly with clients on CRM implementations to an independent practice serving businesses across North America.
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Flor Holvoet
LinkedInExperience: Zoho CRM ERP Architect · BrainSolutions
Flor Holvoet has been Zoho CRM ERP Architect at BrainSolutions since 2018, setting up new ERP and CRM systems for SMEs and enterprises in Belgium, configuring Zoho CRM and related cloud solutions, and training and supporting BrainSolutions' customers. Flor also works as a Freelance Information Technology Consultant at Flor Holvoet BV and as a Lecturer at AP Hogeschool Antwerpen, a fit for questions on Zoho CRM and ERP setups for Belgian companies.
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Guédalia Yelloz
LinkedInExperience: Director of IT Senior Zoho CRM Architect · GROUP TELECOM MARKET
Two current roles define Guédalia Yelloz's Zoho work: Director of IT Senior Zoho CRM Architect at GROUP TELECOM MARKET since 2018, and Founder CRM, AI & Automation Consulting Agency at TO BE WEB since 2019. Guédalia was also Director of IT CRM & ERP Architect at C.F.E.R (Centrale Française des Energies Renouvelables) (2017–2019), so questions on owning Zoho CRM in-house while also consulting fit.
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Keerthy Thankan
LinkedInExperience: Zoho CRM Consultant CRM & Data Strategy · Self Employed
Keerthy Thankan has worked as a Zoho CRM Consultant CRM & Data Strategy on a self-employed basis since 2025, and as CRM and Data Strategy Lead at Abhyaz | Authorized Zoho Implementation Partner (2024–2025). Keerthy is also Operations Assistant at Kran Consulting Pvt. Ltd since 2026 and lists Zoho Analytics, workflow automation and business intelligence as focus areas, a fit for CRM reporting questions.
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Michael Odom
LinkedInExperience: Senior CRM Analyst Architect · ZoHelpers
Michael Odom is Senior CRM Analyst Architect at ZoHelpers since 2023, and was Senior Analyst, CRM Architect & Operations at EBlock (2021–2023), CRM ERP Development Director at Direct Biologics (2019–2021) and Director of CRM ERP Operations at Reader's Legacy, Inc. (2017–2019). With Zoho One and CRM architecture and administration named as focus areas, Michael suits questions on a full Zoho One setup.
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Milla Medeiros
LinkedInExperience: CRM Consultant and Digital Transformation advocate · Flow CRM Hub Group
Milla Medeiros has been CRM Consultant and Digital Transformation advocate at Flow CRM Hub Group since 2013 and Founder Marketing Strategist CRM Marketing Automation at Just Marketing and Websites since 2012. Describing work as a Zoho implementation expert and Zoho Partner that combines automation, systems and digital marketing for small businesses, Milla fits questions on pairing Zoho CRM with marketing automation.
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Mohit Prajapati
LinkedInExperience: Founder, Consultant & Operations Leader · RCCRM (Authorized Zoho Partner)
Mohit Prajapati is Founder, Consultant & Operations Leader and Solutions Architect at RCCRM (Authorized Zoho Partner), both since 2022, and was Operations Manager (2021–2022) and Team Lead (2020–2021) at New Way Infotech Pvt. Ltd. Mohit names CRM, Desk, Creator, Campaigns, analytics and AI integration as implementation areas, so questions on connecting several Zoho apps fit.
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Nimrah Afzal
LinkedInExperience: Senior Zoho & Salesforce Consultant Full-Stack Developer · Self-Employed
Since 2023, Nimrah Afzal has been a self-employed Senior Zoho & Salesforce Consultant Full-Stack Developer, and held Certified Zoho Associate & Senior Full Stack Developer at Wali Systems Inc. (2021–2023) and Senior Salesforce Developer Lead Full-Stack Engineer at CloudAxis Solutions (2023–2024). Nimrah lists Zoho CRM, Salesforce administration, data migration and dashboards, so a Salesforce to Zoho move fits here.
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Shivam Kountey
LinkedInExperience: Zoho Solution Architect CRM, Creator & ERP Consultant Business Automation Expert · Consultant
Shivam Kountey holds Zoho Solution Architect CRM, Creator & ERP Consultant Business Automation Expert as a consultant since 2025 and describes the work as freelance ERP consulting. At CRM Masters Infotech, Shivam was Associate Manager (2025), Team Lead (2024–2025) and ZOHO Developer (2022–2024), a fit for questions on building Zoho Creator apps alongside the CRM.
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Choose the right perspective
For a small business setup, David Clarke's CRAFT CRM and Milla Medeiros both describe work with small companies, and David's covers breweries, distilleries, cideries and small wineries. For custom apps and scripting across Zoho Creator and ERP modules, Shivam Kountey, Mohit Prajapati and Deepak kumar have the most developer-heavy titles. Nimrah Afzal fits a team running both Zoho and Salesforce.
Questions to take into the conversation
- 01When a client wants a field or workflow Zoho CRM doesn't offer out of the box, how do you choose between a Blueprint, a Deluge function and a separate Zoho Creator app?
- 02How do you move deal history and activity notes from Salesforce or spreadsheets into Zoho CRM without duplicating contacts?
- 03Which Zoho One apps do you connect to Zoho CRM first for a small sales team, and which do you hold off on?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.