10 Flagstar operations leaders
Executive Vice President - Operations, SVP, Director Credit Products Operations and Director of Operations are current titles held by these Flagstar operations leaders. A reader can learn how operations leaders work at Flagstar from people who have held the role.
Professionals to explore
Abby Sturgill
LinkedInExperience: SVP, Director Credit Products Operations · Flagstar Bank
Abby Sturgill has been SVP, Director Credit Products Operations at Flagstar Bank since December 2024, based in Orlando, Florida. Abby Sturgill was SVP, Senior Manager Credit Products Operations at City National Bank in 2024 and SVP, Mergers and Acquisitions Integration Manager at Regions Bank from 2021 to 2024.
Agnes Hawkesworth
LinkedInExperience: Director of Operations · Flagstar Bank
Agnes Hawkesworth has been Director of Operations at Flagstar Bank since February 2026, based in Hicksville, New York, with the profile headline Director of Branch and Financial Center Operations. Agnes Hawkesworth was Head of Financial Centers at Flagstar Private Bank from 2024 to 2026 and Senior Vice President/Director of the Retail Help Desk at Flagstar Bank until 2024.
Debra M. Eannel
LinkedInExperience: Senior Vice President - Head of Specialty Finance Operations · Flagstar Commercial, Corporate & Specialized Industries Banking
Debra M. Eannel has been Senior Vice President - Head of Specialty Finance Operations at Flagstar Commercial, Corporate & Specialized Industries Banking since October 2025, based in Seaford, New York. Debra M. Eannel was Vice President - Compliance Manager at Flagstar Bank from 2023 to 2025 and Senior Vice President - Loan Operations and Residential Lending at Signature Bank from 2003 to 2019.
Dennis Fletcher
LinkedInExperience: Executive Vice President - Operations · Flagstar Bank
Dennis Fletcher has been Executive Vice President - Operations at Flagstar Bank since July 2023, based in South Lyon, Michigan. Dennis Fletcher was SVP Mortgage Fulfillment at Flagstar Bank from 2014 to 2021, Director of Operations Fulfillment at Amerifirst Home Mortgage from 2021 to 2022 and Operations Manager at Union Home Mortgage Corp. in 2023.
Don Yeisley
LinkedInExperience: Director - Private Bank & Commercial Banking Operations · Flagstar Bank
Don Yeisley has been Director - Private Bank & Commercial Banking Operations at Flagstar Bank since April 2026, based in Huntington, New York. Don Yeisley was First Vice President, Senior Derivatives Operations Manager at Flagstar Bank in 2024, Managing Director - Global Head of Transformation at Apex Group Ltd from 2024 to 2025 and First Senior Vice President, Head of Service & Delivery, Commercial Bank at Valley Commercial Banking from 2016 to 2023.
Lee Smith
LinkedInExperience: Co-President, Co-COO, Chief Financial Officer · Flagstar Bank
Lee Smith has been Co-President, Co-COO, Chief Financial Officer at Flagstar Bank since May 2026, based in Troy, Michigan. Lee Smith was Executive Vice President & Chief Operating Officer at Flagstar Bank from 2013 to 2020, Senior Executive Vice President and President of Mortgage there from 2020 to 2024 and Senior Executive Vice President and Chief Financial Officer from 2024 to 2026.
Maria Vasic
LinkedInExperience: SVP-Commercial Loan Operations · Flagstar Bank
Maria Vasic has been SVP-Commercial Loan Operations at Flagstar Bank since February 2024, with the profile headline Senior Vice President-Commercial Loan Servicing. Maria Vasic was Commercial Loan Servicing-Financial Processing & Loan Funding Mgr. at New York Community Bank (NYCB) from 2014 to 2024 and Senior Team Operations Manager, VP at Chase from 2010 to 2014.
Matthew Kalamaris
LinkedInExperience: Capital Markets SVP - Head of Agency Loan Operations · Flagstar Bank
Matthew Kalamaris has been Capital Markets SVP - Head of Agency Loan Operations at Flagstar Bank since November 2025, based in Dallas, Texas, and describes leading the end-to-end operational strategy and execution for syndicated loan transactions. Matthew Kalamaris was Senior Vice President - Syndication Servicing at PNC from 2022 to 2025.
Vicki Donnelly
LinkedInExperience: Mortgage Operations · Flagstar Bank
Vicki Donnelly held a Mortgage Operations role at Flagstar Bank from May 2014 to November 2024 that the profile describes as Senior Vice President of Post Closing and Delegated Operations, based in Bloomfield Hills, Michigan. Vicki Donnelly was VP Mortgage Operations at Mr. Cooper from 2024 to 2025 and Director - FHA/VA and Community Lending Operations at CitiMortgage, Inc from 2002 to 2014.
Choose the right perspective
Match the person's operations area, whether mortgage, commercial loan, credit products, private banking or branch operations, to the decision you face. Check the dates on each Flagstar role to judge how recent their view of the work is.
Questions to take into the conversation
- 01What did you focus on first when you took on your operations role at Flagstar?
- 02How do you decide which manual steps in loan or mortgage operations to automate first?
- 03What have you learned about keeping service levels steady while an operations team changes its systems?
Reaching Flagstar operations leaders
How can I contact one of these Flagstar operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Flagstar Bank and Flagstar Commercial, Corporate & Specialized Industries Banking, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Flagstar operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Flagstar operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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