10 payments fraud prevention experts
Fraud roles at JPMorganChase, Citi, Bank of America and Wells Fargo account for four of these payments fraud prevention leaders; the other six hold fraud titles at DBS Bank, Banca Transilvania, Grupo LAFISE, Bank Muscat, Pay.UK and Stori. Their remits include merchant services, credit and debit card detection analytics, e-channels and the UK interbank payment systems. Risk teams tuning fraud rules or models against false declines can compare approaches across markets.
Professionals to explore
Adam Wood
LinkedInExperience: Former Director & Head of North America Cards Fraud Prevention · Citi
U.S. consumer banking fraud prevention across co-branded and private-label credit cards is the responsibility Adam Wood describes as a Managing Director at Citi since December 2024. Adam was also Director & Head of North America Cards Fraud Prevention (2018-2025) and Senior Vice President, Fraud Prevention (2014-2018) at Citi, and Operations Manager - Customer Security at Juniper Bank (2000-2005). Ask Adam about fraud loss strategy for partner card portfolios.
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Ana Gabriela García Loustaunau
LinkedInExperience: Head of Fraud Prevention · Stori
Credit cards and deposit accounts in Mexico are what Stori offers, and Ana Gabriela García Loustaunau has been its Head of Fraud Prevention since 2022. At Rappi, Ana Gabriela was Head Fraud Rappi Pay (2019-2022) and worked in Pagos electrónicos y Fraude (2017-2019). With fraud roles at Rappi and Stori, Ana Gabriela suits questions on fraud for card and deposit products in Mexico.
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Cong Bi
LinkedInExperience: Executive Director, Head of Fraud Strategy - Merchant Services and Embedded Finance · JPMorganChase
Fraud strategy for merchant services and embedded finance fits Cong Bi, Executive Director, Head of Fraud Strategy - Merchant Services and Embedded Finance at JPMorganChase since 2025, after the same title for Merchant Services alone (2023-2024) and Vice President, Fraud Strategy Manager - Merchant Services (2019-2023). Before JPMorganChase, Cong worked in pricing and revenue analysis at American Airlines (2018-2019).
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DilipKumar Jayakumar
LinkedInExperience: Head of Unit - Cards & E-Channels Fraud Prevention Unit · Bank Muscat
DilipKumar Jayakumar is Head of Unit - Cards & E-Channels Fraud Prevention Unit at Bank Muscat (since 2024) and was Head -Authorization & fraud at Boubyan Bank (2015-2024). Earlier, at HDFC Bank, DilipKumar held AVP - Risk Intelligence (2013-2014). DilipKumar describes managing risk across cards, merchant acquiring, net banking, ATM and e-commerce, useful for questions on authorization and e-channel fraud.
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Humera Yakub
LinkedInExperience: Head of Fraud · Pay.UK
Humera Yakub has been Head of Fraud at Pay.UK, the operator and standards body for the UK's interbank payment systems, since 2022. Humera was Head of Fraud & Financial Crime Platforms at TSB Bank (2020-2022) and held Barclays roles including VP - Partnership Platforms (2019-2020) and Fraud Technology (2015-2016). Humera fits questions on fraud controls for Faster Payments and Bacs.
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Luis Álvarez
LinkedInExperience: Head of Fraud Prevention · Grupo LAFISE
Chargebacks and network rules for issuers and acquirers are the questions for Luis Álvarez, Head of Fraud Prevention at Grupo LAFISE since 2021, after Business Intelligence Analyst Credit & Collections there (2019-2021) and acceptance roles at BAC. Luis cites fraud detection, transaction monitoring, chargeback management and compliance for issuers and acquirers aligned with Visa and Mastercard standards.
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Manan Kohli
LinkedInExperience: Executive Director Head - Payment Fraud Surveillance & Customer Due Diligence · DBS Bank
Manan Kohli is Executive Director Head - Payment Fraud Surveillance & Customer Due Diligence at DBS Bank (since 2023), work Manan describes as including sanctions screening and AI/ML data driven models. Manan was Head - Payment Fraud and Customer Due Diligence (consumer banking) at DBS (2019-2023) and held technology program roles at Standard Chartered. Manan is the one to ask about pairing payment fraud surveillance with due diligence checks.
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Matthew Muirhead
LinkedInExperience: SVP, Payment Card Fraud Strategic Initiatives · Bank of America
At Bank of America, Matthew Muirhead has held SVP, Payment Card Fraud Strategic Initiatives since 2023, with earlier titles there of VP, Payment Card Fraud Optimization Manager (2022-2023) and VP, Payment Card Fraud Strategic Initiatives Analyst (2019-2022). With an optimization role in the history, Matthew suits questions on tuning card fraud strategies and card fraud strategic initiatives.
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Sebastian Filip
LinkedInExperience: Former Head of Cards & Merchants Anti-Fraud · Banca Transilvania
In April 2025 Sebastian Filip became Head of Cards & Merchants Anti-Fraud at Banca Transilvania, after Transaction Monitoring & Dispute Expert there (2023-2025). Earlier titles at Banca Transilvania include Card Risk & Dispute Analyst (2020-2021) and Ecommerce Business Development Manager (2022-2023). Sebastian describes building frameworks that balance risk mitigation with a seamless customer experience, a fit for questions on disputes and card monitoring in Romania.
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Youyan Li
LinkedInExperience: Executive Director, Head of Credit Card Fraud Detection Analytics · Wells Fargo
Ownership of card portfolios exceeding $100B in monthly spend, real-time authorization and ML decisioning is what Youyan Li cites. Youyan has been Executive Director, Head of Credit Card Fraud Detection Analytics at Wells Fargo since 2020, after Senior Manager, Debit Card Detection Analytics there (2008-2020), and was Manager, Fraud Detection & Modeling at PayPal (2006-2008). Ask Youyan about fraud models that reduce customer friction.
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Choose the right perspective
For card issuing fraud at US scale, Youyan Li, Adam Wood and Matthew Muirhead fit best, and Cong Bi for the merchant services and embedded finance side. Humera Yakub covers fraud on interbank payment systems, Manan Kohli fraud surveillance with customer due diligence, and Sebastian Filip, Luis Álvarez, DilipKumar Jayakumar and Ana Gabriela García Loustaunau card and digital channel fraud from bases in Romania, Nicaragua, Oman and Mexico.
Questions to take into the conversation
- 01How do you set card authorization fraud thresholds by segment so false declines on good customers stay within a target?
- 02What changes in fraud strategy when you protect merchants and embedded finance partners instead of cardholders?
- 03How do you handle authorized push payment scams differently from card-not-present fraud?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.