10 The Hanover risk engineering leaders

Risk Solutions Regional Director, Risk Solutions Technical Director and Director of Risk Engineering, Field Opps are among the titles held today by The Hanover risk engineering leaders listed here. A reader can learn how risk engineering leaders work at The Hanover from people who have held the role.

10 professionals1 companyData retrieved October 26, 2026

Professionals to explore

  1. Bill Merle

    Experience: Risk Solutions Regional Director · The Hanover Insurance Group

    Bill Merle has been Risk Solutions Regional Director at The Hanover Insurance Group since October 2021, based in the Richmond, Virginia region, and was Technical Consultant Risk Solutions there from 2016 to 2021. Bill Merle was Risk Control Field Director at The Travelers Companies, Inc. (2013–2016) and AVP Risk Management Services at Berkley Mid-Atlantic Group (2001–2012).

  2. Brady Baylor

    Experience: Field Director, Risk Solutions · The Hanover Insurance Group

    Brady Baylor has been Field Director, Risk Solutions at The Hanover Insurance Group since August 2022, based in Castle Rock, Colorado, and was Sr. Loss Control Consultant at Hanover Insurance from 2010 to 2022. Brady Baylor was also Sr. Loss Control Consultant at Lockton (2006–2010) and Loss Control Consultant at Central Mutual Insurance Co (2002–2006).

  3. C Edward Nix

    Experience: Director of Risk Engineering, Field Opps · The Hanover Insurance Group

    C Edward Nix has been Director of Risk Engineering, Field Opps at The Hanover Insurance Group since November 2021, based in Temple, Georgia. C Edward Nix was Senior Loss Control Consultant at Global Risk Consultants Corp. (2008–2013) and HPR Property Specialist at Travelers (2001–2008).

  4. Carol M. Hanover

    Experience: Risk Solutions Regional Director · The Hanover Insurance Group

    Carol Hanover has been Risk Solutions Regional Director at The Hanover Insurance Group since August 2021, based in Worcester, Massachusetts. The profile headline describes Carol Hanover as an insurance leader and risk management specialist focused on empowering teams through learning and development.

  5. Christina Villena, CSP, ARM

    Experience: Vice President Risk Solutions and Premium Audit · The Hanover Insurance Group

    Christina Villena has been Vice President Risk Solutions and Premium Audit at The Hanover Insurance Group since June 2024 and was Vice President-Risk Solutions there from 2017 to 2024. The profile says Christina Villena leads teams that develop risk management and premium audit services supporting commercial, specialty and personal lines, and Christina Villena was Risk Control Field Director at Travelers from 2010 to 2014.

  6. James Bourgeois

    Experience: Loss Control Director · The Hanover Insurance Group

    James Bourgeois has held Loss Control Director at The Hanover Insurance Group since 2005 and Risk Solutions Casualty Director there since July 2013, based in Tulsa, Oklahoma. James Bourgeois was Commercial Lines Underwriting Manager at The Hanover Insurance Group from 2002 to 2005.

  7. Jenniffer Viggiano

    Experience: Regional Director, Risk Solutions · The Hanover Insurance Group

    Jenniffer Viggiano has been Regional Director, Risk Solutions at The Hanover Insurance Group since March 2024, based in Somerset, New Jersey, and the headline describes leading a team of risk control professionals. Jenniffer Viggiano was Regional Field Director, Risk Control at Travelers from 2018 to 2024.

  8. Marshall Walker Jr, CPSM

    Experience: Risk Solutions Technical Director · The Hanover Insurance Group

    Marshall Walker has been Risk Solutions Technical Director at The Hanover Insurance Group since August 2021, based in the Charlotte area. Marshall Walker was Safety Management Specialist at Selective Insurance (2016–2021) and Senior Risk Control Consultant at Travelers (2010–2016).

  9. Shannon Rossean, MBA, ARM

    Experience: Risk Solutions Director - Great Lakes Region · The Hanover Insurance Group

    Shannon Rossean has been Risk Solutions Director - Great Lakes Region at The Hanover Insurance Group since May 2019, based in Minneapolis, and was Senior Risk Solutions Consultant there from 2017 to 2019. Shannon Rossean was Risk Control Consultant at CNA Insurance from 2004 to 2017.

  10. Tarek Helwani

    Experience: Regional Risk Solutions Director · The Hanover Insurance Group

    Tarek Helwani has been Regional Risk Solutions Director at The Hanover Insurance Group since June 2018 and has also held AVP – Field Operations there since June 2021, based in New York. Tarek Helwani was Regional Risk Solutions Service Manager at The Hanover Insurance Group (2016–2018) and Risk Control Field Director at Travelers (2003–2016).

Choose the right perspective

Match the person's title, and the region it names if any, to the question you bring. Check when each person started their current role at The Hanover before asking how the work runs there today.

Questions to take into the conversation

  1. 01How are risk solutions consultants organized across the region or specialty you lead?
  2. 02How do technical directors and regional directors divide responsibility for risk control work?
  3. 03What do you look for when moving a senior consultant into a field director role?

Reaching The Hanover risk engineering leaders

How can I contact one of these The Hanover risk engineering leaders?

Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: The Hanover Insurance Group, based on profile data retrieved on October 26, 2026. Being listed here doesn't mean someone has agreed to take calls.

How much does it cost to reach The Hanover risk engineering leaders?

You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.

What if they don't reply?

You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.

Can an AI agent ask one of these The Hanover risk engineering leaders a question?

Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs

About this directory

This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.

Other perspectives