Hospitality

10 Marriott operations leaders

These ten leaders hold or have held senior operations roles at Marriott International, at area, regional and global levels. Readers can learn how Marriott runs hotel operations across brands and regions and how its operations leaders set standards for the guest experience.

10 professionals1 companiesData retrieved September 28, 2026

Professionals to explore

01—10
  1. Carsten Siebert

    LinkedIn

    Experience: Senior Director of Operations Australia, New Zealand and Pacific · Marriott International

    Senior Director of Operations Australia, New Zealand and Pacific at Marriott International since 2023. He also held Senior Director Design Development Operations Hotel Conversions Asia Pacific (2019–2023) and earlier area operations roles, including Area Director Of Operations - Thailand, Vietnam, Cambodia and Myanmar (2017–2019) and Area Director of Operations - Thailand, Vietnam, Philippines and Japan (2014–2016).

  2. Dana Harrington

    LinkedIn

    Experience: Vice President Portfolio Operations Customer Experience · Marriott International

    Vice President Portfolio Operations Customer Experience at Marriott International since 2024, after serving as Area Director Of Operations, Gaylord Brand (2014–2024). The profile says the current role supports Marriott International's strategic licensing agreements, and her other Marriott roles include Senior Director of Openings, Acquisitions & Divestitures (2004–2013).

  3. Erika Alexander

    LinkedIn

    Experience: Chief Global Officer, Global Operations · Marriott International

    Chief Global Officer, Global Operations at Marriott International since 2021, after serving as Chief Lodging Services Officer, Americas (2015–2021) and Area Vice President, Americas, East Region (2008–2015). The profile says she is the executive responsible for hotel operations globally, leading Marriott's efforts to create, deploy and sustain global hotel systems and programs.

  4. Jeremy McCluskey

    LinkedIn

    Experience: Vice President Global Operations - Operations Strategy Performance Accountability · Marriott International

    Former Vice President Global Operations - Operations Strategy Performance Accountability at Marriott International (2025–2026) and Managing Vice President there since 2026. He was also Vice President of Global Operations (2024–2025), and his other Marriott roles on the profile are Senior Director (2020–2024) and Area Director (2016–2020).

  5. Josh Fluhr

    LinkedIn

    Experience: SVP, Global Luxury Operations · Marriott International

    SVP, Global Luxury Operations at Marriott International since 2024, where the profile says he leads global operations strategy for Marriott's luxury portfolio across St. Regis, Ritz-Carlton, EDITION, W Hotels and The Luxury Collection. He was earlier Chief Operating Officer (2014–2016) and Senior Vice President, Operations (2011–2014) at Morgans Hotel Group.

  6. Julie Van de Kerckhove

    LinkedIn

    Experience: Senior Area Director of Operations Luxury Europe, West · Marriott International

    Senior Area Director of Operations Luxury Europe, West at Marriott International since 2025, after serving as Senior Area Director of Operations Luxury Lifestyle Europe (2023–2024). The profile says the role oversees guest experience and operational execution among other areas, and she previously held General Manager roles at Marriott International (2014–2017, 2018–2021 and 2021–2023).

  7. Mark Sahler

    LinkedIn

    Experience: Senior Director Of Operations - Luxury East · Marriott International

    Senior Director Of Operations - Luxury East at Marriott International since 2021, alongside roles listed as Area Director of Operations - Luxury (since 2017) and Area Director Of Operations (since 2020). He was earlier Vice President, Brand Operations Design and Development - Luxury (2014–2016) and Area Director of Operations - The Americas (2011–2014) at Marriott.

  8. Oliver Meinzer

    LinkedIn

    Experience: Vice President Global Operations, Rooms and Guest Experience Innovation & Fulfillment · Marriott International

    Vice President Global Operations, Rooms and Guest Experience Innovation & Fulfillment at Marriott International since 2025, after serving as Vice President, Global Operations - Digital & Mobile Guest Services (2016–2024). The profile says his team leads global strategy for guest experience innovation; earlier Marriott roles include Senior Director, Global Operations - Mobile Guest Services (2015–2016).

  9. Robert Guidice

    LinkedIn

    Experience: Chief Global Operations Officer · Marriott International

    Chief Global Operations Officer at Marriott International since 2025. He also held Senior Vice President Global Operations (2023–2025), Chief Lodging Officer, CALA (2021–2023) and Vice President, Continent Lodging Services (2020–2021) at Marriott, and the profile describes a focus on enhancing on-property experiences and creating value for guests and owners.

  10. Viktor Stampfer

    LinkedIn

    Experience: Senior Director of Operations Sub Sahara Africa · Marriott International

    Senior Director of Operations Sub Sahara Africa at Marriott International since 2018; the profile also lists him as Senior Director of Culinary and Concept Development MEA since 2015 and Area Director of Operations MEA since 2012 at Marriott. He was earlier Corporate Director Culinary at Emaar Hospitality (2007–2011).

Choose the right perspective

Match the person's scope to your question: area and regional directors suit questions about running hotels day to day, while global operations leaders suit questions about brand standards, systems and programs. Also consider whether you need luxury, premium or select-service experience.

Questions to take into the conversation

  1. 01How does Marriott set and enforce operating standards across managed and franchised hotels?
  2. 02Which metrics do area and regional operations leaders review each week, and how do they act on them?
  3. 03How are new guest-facing technologies or programs piloted and rolled out across hotels?

About this directory

This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.

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