10 Petco ecommerce leaders
Steve Tran, Vice President of Digital Product Management & UX at Petco, is one of ten Petco ecommerce leaders listed here, alongside people who hold senior director and director roles in digital operations, marketplace and subscriptions, digital product and fulfillment. A reader can learn how ecommerce leaders work at Petco from people who have held the role.
Professionals to explore
Chris Lawson
LinkedInExperience: Sr. Director, Digital Operations · Petco
Chris Lawson has been Sr. Director, Digital Operations at Petco since July 2023. At Petco, Chris Lawson also lists Director, Digital Fulfillment from 2021 to 2023. The profile also lists Senior Manager, Inventory Planning, Hardlines Private Brands at Amazon from 2020 to 2021, Sr. Program Manager, ACES, Hardlines Private Brands at Amazon from 2018 to 2020 and Sr. Instock and Ops Manager, Private Brands at Amazon from 2017 to 2018.
Christopher Fall
LinkedInExperience: Director, Supply Chain eCommerce and Omni-Fulfillment · Petco
Christopher Fall has been Director, Supply Chain eCommerce and Omni-Fulfillment at Petco since November 2019. At Petco, Christopher Fall also lists Sr. Manager, Omni-Channel Fulfillment from 2014 to 2019, Distribution Operations Manager from 2017 to 2018 and Sr. Supply Chain Analyst from 2012 to 2014. The profile also lists Logistics and Supply Chain Analyst at Pearson from 2005 to 2012.
Cori (O'Connor) O'Thilert
LinkedInExperience: Senior Director, Site Experience (Site Merchandising, UX UI Design, Front-End Development) · Petco
Cori (O'Connor) O'Thilert is a former Senior Director, Site Experience (Site Merchandising, UX UI Design, Front-End Development) at Petco, a role held from May 2022 to October 2023. At Petco, Cori (O'Connor) O'Thilert also lists Senior Director, Customer Journeys & Personalization Strategy from 2023 to 2024 and Director, Site Experience from 2020 to 2022. The profile also lists Head of eCommerce at Ruggable from 2024 to 2026 and Senior Director, International Site Merchandising at ALO from 2026.
Jordan Barnett
LinkedInExperience: Senior Director, Marketplace & Subscriptions · Petco
Jordan Barnett has been Senior Director, Marketplace & Subscriptions at Petco since July 2026. At Petco, Jordan Barnett also lists Director of Autoship from 2024 to 2026 and Senior Manager, Site Merchandising from 2021 to 2024. The profile also lists Apparel Strategy and Business Development Manager at Walmart in 2021 and Apparel Strategy and Business Development at Walmart from 2020 to 2021.
Laura Pickard
LinkedInExperience: Director, Digital Experience · Petco
Laura Pickard is a former Director, Digital Experience at Petco, a role held from June 2025 to January 2026. At Petco, Laura Pickard also lists Director, Digital Product Management from 2024 to 2025, Director, Subscriptions from 2019 to 2024 and Ecommerce Testing & Analytics Manager from 2018 to 2019. The profile also lists Engagement Lead at Arcadia Digital from 2026.
Rosanna Dubbs
LinkedInExperience: Director, Digital Product Management - Pet + Vet Services · Petco
Rosanna Dubbs has been Director, Digital Product Management - Pet + Vet Services at Petco since April 2026. At Petco, Rosanna Dubbs also lists Group Manager, Digital Product Management - Veterinary, Rx, + Core Pet Services from 2025 to 2026, Group Digital Product Manager, Veterinary Services at Petco from 2024 to 2026, Lead Digital Product Manager, Veterinary Services at Petco from 2023 to 2024 and Senior Digital Product Manager, Veterinary Services at Petco in 2023.
Scott Liljestrom
LinkedInExperience: Director, Product Management, Digital Shopping & OMS · Petco
Scott Liljestrom has been Director, Product Management, Digital Shopping & OMS at Petco since March 2026. Scott Liljestrom also lists Head of Growth Strategy, Amazon Private Brands at Amazon from 2022 to 2026, Associate Director of eCommerce at Kraft Heinz from 2019 to 2022, Brand Manager at Kraft Heinz from 2017 to 2019 and Associate Brand Manager at Kraft Heinz from 2016 to 2017.
Steve Janowiak
LinkedInExperience: Vice President, Digital · Petco
Steve Janowiak is a former Vice President, Digital at Petco, a role held from August 2023 to April 2025. At Petco, Steve Janowiak also lists Vice President, Digital Operations from 2019 to 2023 and Director, Digital Customer Engagement from 2017 to 2019. The profile also lists Head of eCommerce at Arcadia Digital from 2025 and Director, eCommerce Operations and Analytics at Wolverine Worldwide from 2016 to 2017.
Steve Tran
LinkedInExperience: Vice President of Digital Product Management & UX · Petco
Steve Tran has been Vice President of Digital Product Management & UX at Petco since November 2022. At Petco, Steve Tran also lists Director of Digital Product Management and UX from 2017 to 2022. The profile also lists Director of Product Management at Energage from 2016 to 2017, Senior Product Manager at Pet360 from 2014 to 2016 and Product Manager at Relay Network from 2012 to 2014.
Tony Stocco
LinkedInExperience: Director, Ecommerce Personalization & Digital CX · Petco
Tony Stocco is a former Director, Ecommerce Personalization & Digital CX at Petco, a role held from January 2023 to January 2024. Tony Stocco also lists Senior Digital Product Manager, Retail Media CX, AdTech at Albertsons Media Collective from 2021 to 2023, Senior Product Manager, CX, MarTech, Personalization, Analytics, Optimization at Albertsons Companies from 2018 to 2021, Senior Technical Product Manager, Omni-Channel CX Analytics, Experimentation, Personalization at SEPHORA from 2016 to 2018 and Technical Product Manager, CX Digital Analytics at Best Buy from 2012 to 2016.
Choose the right perspective
Match the person's part of ecommerce, such as digital product, digital operations, subscriptions or fulfillment, to the decision you face. Weigh whether the person ran the online business day to day or built the product behind it, since each sees different problems.
Questions to take into the conversation
- 01What did you focus on first when you took on your ecommerce role at Petco?
- 02How do you decide which site, app or subscription improvements to prioritize in the area you oversee?
- 03What has your own work at Petco taught you about connecting online orders with stores and fulfillment?
Reaching Petco ecommerce leaders
How can I contact one of these Petco ecommerce leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Petco, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Petco ecommerce leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Petco ecommerce leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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