Enterprise SaaS
10 ServiceNow executives
These ten current and former ServiceNow executives have held president, chief officer and senior vice president titles across product, technology, strategy, sales, operations, procurement and finance. Readers can ask them how ServiceNow leaders set priorities, build products and run the functions behind the business.
Professionals to explore
01—10Amit Zavery
LinkedInExperience: President, Chief Product Officer, and Chief Operating Officer · ServiceNow
President, Chief Product Officer, and Chief Operating Officer at ServiceNow since October 2024; his profile says his focus there is on advancing the platform's capabilities and leading its product teams. He was VP GM and Head of Platform, Google Cloud at Google from 2019 to 2024 and Executive Vice President and Corporate Officer, Product Development at Oracle from 2018 to 2019.
Blake McConnell
LinkedInExperience: SVP & GM, Industries · ServiceNow
SVP & GM, Industries at ServiceNow since January 2023, with a profile headline of SVP & GM, Industry Products. He was SVP & GM, Employee Workflows at ServiceNow from 2019 to 2022 and VP, Product Organization from 2017 to 2018, and held the titles SVP COO, Storage Division (2016–2017) and SVP COO, Emerging Technologies Division (2013–2016) at Dell EMC.
Dan McGee
LinkedInExperience: Chief Operating Officer · ServiceNow
Former Chief Operating Officer of ServiceNow, a role he held from June 2014 to March 2017. He also held the title SVP of Engineering & Cloud Infrastructure at ServiceNow from 2011 to 2017, and his profile lists SVP of Engineering, Backup Recovery Systems Division at Dell Technologies (2009–2011) and SVP of Engineering at Data Domain (2006–2009).
Kathleen Ramirez
LinkedInExperience: SVP, Strategic Finance · ServiceNow
SVP, Strategic Finance at ServiceNow since June 2023; her profile describes her as a strategic finance executive who builds teams that serve as business partners to leaders across the company. She was CFO and Vice President, Digital Media Business Unit at Adobe from 2020 to 2023 and Vice President of Finance and Business Operations - Digital Media Business Unit at Adobe from 2018 to 2022.
Nick Tzitzon
LinkedInExperience: Chief Strategy Officer · ServiceNow
Former Chief Strategy Officer at ServiceNow from January 2020 to September 2021, then listed on ServiceNow's Global Executive Committee from 2021 to 2025, and Vice Chairman at ServiceNow since January 2025. He was Executive Vice President at SAP from 2017 to 2020 and Senior Vice President, Office of the CEO at SAP from 2012 to 2017.
Nirankush Panchbhai
LinkedInExperience: SVP and GM, AI Application Platform and Runtime, Creator and App Engine · ServiceNow
SVP and GM, AI Application Platform and Runtime, Creator and App Engine at ServiceNow since May 2026, and Senior Vice President, Product Management, Now Platform since February 2024. His profile says he leads a global team of 160+ product managers building the Now Platform, owning areas including Core Platform, Workflow Automation, Developer Tools and AI Governance. He was Vice President, Product Management, Now Platform from 2021 to 2024.
Pat Casey
LinkedInExperience: Chief Technology Officer & EVP of DevOps · ServiceNow
Chief Technology Officer & EVP of DevOps at ServiceNow since August 2020, a role his profile lists at the C-level in engineering. His profile also lists CTO & SVP of DevOps (since July 2019) and Senior Vice President of DevOps and Global Head of Engineering (since February 2018) as current, and he held the titles Director of Platform Engineering (2011–2012) and Principal Architect (2004–2012) at ServiceNow.
Rebecca Marshall
LinkedInExperience: Chief Procurement Officer and SVP Global Business Services · ServiceNow
Chief Procurement Officer and SVP Global Business Services at ServiceNow since December 2023. She was Senior Vice President, Global Sourcing and Workplace Services at ServiceNow from 2022 to 2023 and Vice President, Global Sourcing and Workplace Services from 2021 to 2022, and Vice President, Global Sourcing and Real Estate at Ingram Micro from 2011 to 2020.
Steve Walters
LinkedInExperience: President, Americas · ServiceNow
President, Americas at ServiceNow since July 2025; his profile says he leads the company's Americas sales organization with a focus on customer outcomes. He was Senior Vice President and GM, Public Sector at ServiceNow from 2024 to 2025 and Vice President, Federal from 2020 to 2024, and General Manager, Federal Civilian at Microsoft from 2018 to 2020.
Sumeet Mathur
LinkedInExperience: Senior Vice President & Managing Director, ServiceNow India Technology & Business Centre · ServiceNow
Senior Vice President & Managing Director, ServiceNow India Technology & Business Centre since March 2024, after serving as Vice President & Managing Director, ServiceNow India Technology & Business Center from 2021 to 2024. His profile says he has two responsibilities at ServiceNow, one of which is leading the ServiceNow India Technology centre.
Choose the right perspective
Match the executive's function to your question, such as product and platform leaders for roadmap questions or finance and procurement leaders for budgeting and vendor questions. Check whether the relevant role is current or past, since practices may have changed after a person moved on.
Questions to take into the conversation
- 01How does ServiceNow decide which products and industry solutions to prioritize on its platform roadmap?
- 02How do procurement and finance leaders at a large software company evaluate and approve new vendors?
- 03What does a regional president or business unit general manager own day to day, and how is performance measured?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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