10 Southwest Airlines HR leaders
Elizabeth Bryant, Senior Vice President & Chief People Officer at Southwest Airlines, heads this list of ten Southwest Airlines HR leaders, who also include vice presidents of talent and labor relations and managing directors and directors of HR, total rewards and HR operations. A reader can learn how HR leaders work at Southwest Airlines from people who have held the role.
Professionals to explore
Adam Carlisle
LinkedInExperience: Vice President, Labor Relations · Southwest Airlines
Adam Carlisle has been Vice President, Labor Relations at Southwest Airlines since February 2022, based in Midlothian, Texas, and was Sr. Director, Labor Relations there from 2017 to 2022. At Southwest Airlines, Adam Carlisle was also Director of Planning, Inflight Operations from 2016 to 2017 and Senior Manager- Financial Planning from 2013 to 2016.
Dawn Agnerian (Siemiet)
LinkedInExperience: Director Human Resources Operations · Southwest Airlines
Dawn Agnerian has been Director Human Resources Operations at Southwest Airlines since March 2024, based in Dallas. At Southwest Airlines, Dawn Agnerian was also Senior Manager Talent Acquisition - Corporate/Technology, Sourcing, & Contingent Labor from 2022 to 2024 and Senior Manager Talent Acquisition - Operations & Coordination from 2019 to 2022.
Eleanore Jensen
LinkedInExperience: Human resources director · Southwest Airlines
Eleanore Jensen has been Human resources director at Southwest Airlines since July 2017, and the profile headline reads Director of Human Resources, Southwest Airlines. The listing shows no other employers or earlier roles and no role description beyond the title, so the page lists this current role only.
Elizabeth Bryant
LinkedInExperience: Senior Vice President & Chief People Officer · Southwest Airlines
Elizabeth Bryant has been Senior Vice President & Chief People Officer at Southwest Airlines since February 2022, and the profile says Elizabeth Bryant provides strategic executive leadership and oversight across Human Resources. At Southwest Airlines, Elizabeth Bryant was also Vice President, Southwest Airlines University from 2012 to 2022 and Senior Director, Talent Development from 2007 to 2011.
Jerald Prince, MBA, CECP
LinkedInExperience: Managing Director, Head of Total Rewards · Southwest Airlines
Jerald Prince has been Managing Director, Head of Total Rewards at Southwest Airlines since September 2025, and was Director, Head of Benefits there from 2024 to 2025. Jerald Prince was also Director, Benefits and 401(k) Operations at American Airlines from 2021 to 2024 and Director, Executive Compensation and Global Mobility at Celanese in 2021.
Kristi Lukeman Owens
LinkedInExperience: Vice President, Talent & Organizational Strategy · Southwest Airlines
Kristi Lukeman Owens has been Vice President, Talent & Organizational Strategy at Southwest Airlines since April 2025, a role the profile says oversees organizational design and effectiveness, talent acquisition, talent management and talent development. At Southwest Airlines, Kristi Lukeman Owens was also Vice President, Talent & Leadership Development from 2022 to 2025 and Director, SWA University from 2015 to 2022.
Nicole Fox
LinkedInExperience: Managing Director of HR Strategy and Implementation · Southwest Airlines
Nicole Fox has been Managing Director of HR Strategy and Implementation at Southwest Airlines since July 2024 and has also held the title Sr. Mgr AI Strategic Programs and Planning there since July 2026, based in Dallas. Nicole Fox was Director HR Strategy & Analytics at Southwest Airlines from 2014 to 2024 and a Manager at Deloitte from 2010 to 2014.
Pooja Verma
LinkedInExperience: Director HRBP Global · Southwest Airlines
Pooja Verma has been Director HRBP Global at Southwest Airlines since April 2026, based in the Hyderabad area, and the profile headline mentions building the Southwest Airlines India GIC. Pooja Verma was Human Resources Director at Gap from 2022 to 2026 and Senior Manager Human Resources at Gap Inc. from 2018 to 2022.
Tiffany Forrest
LinkedInExperience: Managing Director, People Systems and Digital Strategy · Southwest Airlines
Tiffany Forrest was Managing Director, People Systems and Digital Strategy at Southwest Airlines from January 2024 to June 2026, and the profile headline describes combining change management, product management and Workday expertise in people technology. At Southwest Airlines, Tiffany Forrest was also Director, People Systems from 2021 to 2024 and Senior Manager, People Application Systems from 2019 to 2021.
Tracy Langham, MHRD, SPHR
LinkedInExperience: Managing Director, HR · Southwest Airlines
Tracy Langham has been Managing Director, HR at Southwest Airlines since August 2025, based in the Dallas-Fort Worth area, and was Director, HR Business Partners there from 2022 to 2025. At Southwest Airlines, Tracy Langham was also Manager, HR Business Partners from 2019 to 2022 and Senior HR Business Partner from 2017 to 2019.
Choose the right perspective
Pick the person whose HR area, whether talent, labor relations, total rewards, HR operations or business partnering, is closest to the decision you face. Check when each role started or ended to judge how recent the experience is.
Questions to take into the conversation
- 01What did you focus on first when you took on your HR role?
- 02How do you decide which people priorities to raise with the leaders you support?
- 03What has your own work taught you about building HR programs that the leaders you support actually use?
Reaching Southwest Airlines HR leaders
How can I contact one of these Southwest Airlines HR leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Southwest Airlines, based on profile data retrieved on October 22, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Southwest Airlines HR leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Southwest Airlines HR leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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