10 The Hartford operations leaders
Stacy Gutierrez, Senior Vice President, Head of P&C Operations at The Hartford, is one of ten The Hartford operations leaders listed here, alongside people who hold vice president and assistant vice president operations roles at the company. A reader can learn how operations leaders work at The Hartford from people who have held the role.
Professionals to explore
Aishwarya Kothakota
LinkedInExperience: Vice President - Operations · The Hartford
Aishwarya Kothakota has been Vice President - Operations at The Hartford in Hartford, Connecticut, since 2021 and has also been Head of Transformation since August 2025. Aishwarya Kothakota was Assistant Vice President Operations from 2019 to 2021 and AVP - Underwriting Shared Services from 2015 to 2019, and the profile describes work in business strategy, operations management and process and business transformation.
Briana Haldaman
LinkedInExperience: Vice President Operations - Employee Benefits · The Hartford
Briana Haldaman has been Vice President Operations - Employee Benefits at The Hartford in Charlotte, North Carolina, since November 2025. Briana Haldaman was Assistant Vice President Claims Operations from 2023 to 2025, Claims Director from 2022 to 2023 and Director of Small Commercial Operations from 2017 to 2022, and the profile lists skills in operations management, coaching, team building and quality assurance.
Chris Spratto
LinkedInExperience: AVP Operations · The Hartford
Chris Spratto has been AVP Operations at The Hartford in Hartford, Connecticut, since May 2016, and the profile headline reads AVP Commercial Process at The Hartford. Chris Spratto was AVP Commercial Process (2012–2016), Sales Director (2010–2012), Operations Director (2008–2010) and Director - Sourcing Operations (2005–2008) at The Hartford.
Jeff Beausoleil
LinkedInExperience: AVP | Strategic Operations & Contact Center Transformation | Business Lead – Amazon Connect · The Hartford
Jeff Beausoleil has been AVP for strategic operations and contact center transformation at The Hartford in Plainville, Connecticut, since 2024, serving as business lead for Amazon Connect. Jeff Beausoleil was AVP - Strategy & Optimization, Claims & Operations from 2019 to 2024 and held director roles in underwriting process, commercial lines process and workforce strategy, and the profile describes a focus on operational excellence.
Jennifer Walker
LinkedInExperience: Assistant Vice President Operations · The Hartford
Jennifer Walker has been Assistant Vice President Operations at The Hartford in Plainfield, Illinois, since September 2025. Jennifer Walker was Assistant Vice President Claims Solutions (2023–2025), Director of Business Analysis (2021–2023), Personal Lines Property Claim Manager (2019–2021) and Centralized Operations Manager (2016–2019) at The Hartford.
Josh Siegel
LinkedInExperience: AVP Operations · The Hartford
Josh Siegel has been AVP Operations at The Hartford in Charlotte, North Carolina, since September 2014. Josh Siegel was 2VP Operations - Business Insurance at Travelers from 1993 to 2014, and the listing also shows the title 2VP - Operations at Travelers for the same years.
Mellissa Wrinn
LinkedInExperience: Vice President – Employee Benefits - Case Activation and Employer Contact Center · The Hartford
Mellissa Wrinn has been Vice President – Employee Benefits - Case Activation and Employer Contact Center at The Hartford in Clinton, Connecticut, since July 2025. Mellissa Wrinn was Vice President Strategy and Portfolio - Group Benefits at The Hartford from 2022 to 2025 and held the title Assistant Vice President Operations there from 2000 to 2025.
Shelby Wiggins
LinkedInExperience: AVP, Bond Operations · The Hartford
Shelby Wiggins has been AVP, Bond Operations at The Hartford in Sarasota, Florida, since June 2023, and has also held the title Director, Bond Operations since September 2021. Shelby Wiggins was Operations Manager, Bond (2013–2021), Regional Supervisor, Northeast Territory, Bond (2010–2013) and Underwriter, Commercial Surety & Fidelity (2008–2010) at The Hartford.
Stacy Gutierrez
LinkedInExperience: Senior Vice President, Head of P&C Operations · The Hartford
Stacy Gutierrez has been Senior Vice President, Head of P&C Operations at The Hartford in San Antonio, Texas, since January 2026, and has also held the role of Senior Vice President - Head of Operations since July 2024. Stacy Gutierrez was Vice President Operations (2022–2025), Assistant Vice President (2016–2022) and Operations Director (2015–2016) at The Hartford.
Trevon Canada
LinkedInExperience: SVP, Head of Operations - Middle Market and Global Specialty · The Hartford
Trevon Canada has been SVP, Head of Operations - Middle Market and Global Specialty at The Hartford in Greater Hartford since June 2022. Trevon Canada was CFO, Head of Data and Analytics, Middle and Large Commercial (2019–2022), Vice President and CFO, Claims (2014–2019) and Director of Financial Planning and Analysis, Small Commercial (2013–2014) at The Hartford.
Choose the right perspective
Match the person's line of business, such as small commercial, personal lines, employee benefits, bond or middle market, to the operation you are weighing. Weigh whether they lead operations across a whole division or run a contact center or process area, since each sees different tradeoffs.
Questions to take into the conversation
- 01Which operating measures matter most in the area you lead?
- 02How do you decide which work to automate and which to keep with people?
- 03What have you learned about running service teams across several sites?
Reaching The Hartford operations leaders
How can I contact one of these The Hartford operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: The Hartford, based on profile data retrieved on October 18, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach The Hartford operations leaders?
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Can an AI agent ask one of these The Hartford operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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