10 Zions Bancorporation operations leaders
Executive Vice President, Director Enterprise Operations and Senior Vice President, Director of Bank Operations are among the titles held today by these Zions Bancorporation operations leaders, alongside SVP | Customer Care Operations. A reader can learn how operations leaders work at Zions Bancorporation from people who have held the role.
Professionals to explore
Carina Freeze
LinkedInExperience: Director, Operational Governance and Risk, Senior Vice President (SVP) · Zions Bancorporation
Carina Freeze has been Director, Operational Governance and Risk, Senior Vice President (SVP) at Zions Bancorporation since June 2024, based in Greater Houston. Carina Freeze was Core Transformation Solution Manager Functional Product Streams Manager, Sr. Vice President (SVP) at Zions Bancorporation from 2020 to 2024, Bank Operations Division Manager, Senior Vice President (SVP) there from 2017 to 2020 and Assistant Director of Bank Operations, VP at Zions Bank from 2013 to 2015.
Dinesh Patel
LinkedInExperience: Executive Vice President, Director of Technology & Operations · Zions Bancorporation
Dinesh Patel has been Executive Vice President, Director of Technology & Operations at Zions Bancorporation since May 2025, based in Salt Lake City, Utah, and the profile headline reads EVP, Wealth Management COO & CIO. Dinesh Patel was Senior Vice President, Wealth Management Technology & Operations Manager at Zions Bancorporation from 2024 to 2025.
Jennifer Smith
LinkedInExperience: Corporate EVP - Enterprise Chief Operations and Technology Officer and CIO · Zions Bancorporation
Jennifer Smith is a former Corporate EVP - Enterprise Chief Operations and Technology Officer and CIO at Zions Bancorporation, a role held from November 2015 to April 2026. Jennifer Smith was EVP - Enterprise Head of Deposit, Payment, Lending, Call Center Operations at Zions Bancorporation from 2011 to 2015 and Chief Auditor there from 2006 to 2011, and is based in the Salt Lake City Metropolitan Area.
Kazi Suzuki
LinkedInExperience: Senior Vice President Business Banking Operations Division Manager · Zions Bancorporation
Kazi Suzuki has been Senior Vice President Business Banking Operations Division Manager at Zions Bancorporation since November 2019, based in Bountiful, Utah. Kazi Suzuki was Senior Vice President Consumer Loan Servicing Group Manager at Zions Bancorporation from 2017 to 2019 and Vice President Business Analyst Systems Analyst Manager there from 2011 to 2017.
Kenneth J. Hutchinson
LinkedInExperience: Senior Vice President / Strategic Planning Manager / Treasury Management Product Operations · Zions Bancorporation
Kenneth J. Hutchinson has been Senior Vice President / Strategic Planning Manager / Treasury Management Product Operations at Zions Bancorporation since August 2026, based in Las Vegas, Nevada. Kenneth J. Hutchinson was Executive Director / Business Execution Senior Manager / Global Operations Incident Management at Wells Fargo from 2024 to 2026.
Nicole Curfman, MBA
LinkedInExperience: Senior Vice President, Director of Bank Operations · Zions Bancorporation
Nicole Curfman, MBA holds the title Senior Vice President, Director of Bank Operations at Zions Bancorporation, a role listed from September 2000, based in Henderson, Nevada. The profile headline describes the role as driving operational excellence and digital transformation through people-first leadership.
Russ DiBlasi
LinkedInExperience: SVP | Customer Care Operations · Zions Bancorporation
Russ DiBlasi has been SVP | Customer Care Operations at Zions Bancorporation since October 2019, based in Cypress, Texas, and the profile headline reads SVP | Enterprise Service Operations. Russ DiBlasi was Vice President | Bank Operations and Customer Care at Zions Bancorporation from 2010 to 2019 and was Director of Operations - Contact Center at Travelers Insurance from 2007 to 2010.
Shaun Hegsted
LinkedInExperience: Executive Vice President, Director Enterprise Operations · Zions Bancorporation
Shaun Hegsted has been Executive Vice President, Director Enterprise Operations at Zions Bancorporation since June 2024, based in the Salt Lake City Metropolitan Area. Shaun Hegsted was Executive Vice President, Director Enterprise Technology and Operations Risk Management at Zions Bancorporation from 2023 to 2024 and Executive Vice President, Director Deposit and Payments Operations and Customer Care there from 2019 to 2023.
Susan Feagans
LinkedInExperience: Sr. Vice-President, Operations · ZB, N.A. / Zionsbancorp
Susan Feagans is a former Sr. Vice-President, Operations at ZB, N.A. / Zionsbancorp, a role held from June 2011 to December 2022, based in Tomball, Texas. Susan Feagans was Contract Administration Manager at EMS USA, Inc. from 2008 to 2011, Vice-President - Operations at Home123 Corporation from 2005 to 2007 and Sr. Vice-President at Sterling Capital Mortgage from 1991 to 2002.
Zachary Price
LinkedInExperience: Senior Vice President - Director Finance Transformation & Operations · Zions Bancorporation
Zachary Price has been Senior Vice President - Director Finance Transformation & Operations at Zions Bancorporation since March 2015, based in Salt Lake City, Utah. Zachary Price was Chief Financial Officer at National Bank of Arizona from 2010 to 2015 and VP, Financial Planning & Analysis Manager at Zions Bancorporation from 2004 to 2010.
Choose the right perspective
Match the person's area to your question, since enterprise operations, bank operations, customer care and treasury management operations each cover different work. Former leaders can speak to how the work was run in their period, while current leaders know the present setup.
Questions to take into the conversation
- 01How did you decide which operations processes to simplify or automate first in your area?
- 02What measures did you use to judge whether your operations team was performing well?
- 03How did you keep service levels steady while making major changes to processes or systems in your area?
Reaching Zions Bancorporation operations leaders
How can I contact one of these Zions Bancorporation operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Zions Bancorporation and ZB, N.A. / Zionsbancorp, based on profile data retrieved on October 23, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Zions Bancorporation operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Zions Bancorporation operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal