10 Costco ecommerce leaders
VP Global eCommerce, Director of eCommerce Product Management and Director- Digital Commerce, Order Management are among the current titles held by these Costco ecommerce leaders, alongside site development and IT ecommerce directors. A reader can learn how ecommerce leaders work at Costco from people who have held the role.
Professionals to explore
Dan Nicut
LinkedInExperience: AVP, eBusiness · Costco Wholesale
Dan Nicut has been AVP, eBusiness at Costco Wholesale since March 2018. Dan Nicut was Director, eBusiness Technologies at Costco Wholesale from 2015 to 2018, Director, Enterprise Development there from 2013 to 2015 and Director, eCommerce Application Development there from 2008 to 2013.
Don Coleman
LinkedInExperience: Director IT International eCommerce · Costco IT
Don Coleman has been Director IT International eCommerce at Costco IT since December 2023, and the profile headline reads IT Director - International eCommerce Solutions at Costco Wholesale. Don Coleman was Manager IT Membership Solutions at Costco IT from 2020 to 2023.
Fathima Saifunnissa
LinkedInExperience: Director, eCom Site Development · Costco Wholesale
Fathima Saifunnissa has been Director, eCom Site Development at Costco Wholesale since April 2020. Fathima Saifunnissa was Development Manager, Web & Mobile at Costco Wholesale from 2019 to 2020 and Development Manager, Business Delivery and Sterling OMS there from 2018 to 2019.
Joel Crabb
LinkedInExperience: Vice President IT ECommerce · Costco Wholesale
Joel Crabb has been Vice President IT ECommerce at Costco Wholesale since September 2022, and the profile headline reads VP Global Digital Experience. Joel Crabb was Vice President, Architecture and Chief Architect at Target from 2016 to 2022 and has been a Board Member at Minnestar since 2019.
Jonathan Wong
LinkedInExperience: Director of eCommerce Product Management · Costco Wholesale
Jonathan Wong has been Director of eCommerce Product Management at Costco Wholesale since August 2021. Jonathan Wong was eCommerce Program Manager at Costco Wholesale from 2018 to 2021 and I.S. Enterprise Project Management Office - Project Manager there from 2013 to 2018.
Kathy Ardourel
LinkedInExperience: VP Global eCommerce · Costco Wholesale
Kathy Ardourel has been VP Global eCommerce at Costco Wholesale since May 2016, a role the listing places in Seattle, and the profile headline reads VP Global eCommerce at Costco Wholesale. Kathy Ardourel was AVP Information Technology at Costco Wholesale from 1984 to 2016.
Mike Parrott
LinkedInExperience: Former Senior Vice President, U.S. E-Commerce · Costco Wholesale
Mike Parrott is a former Senior Vice President, U.S. E-Commerce at Costco Wholesale, a role held from January 2018 until retiring in January 2026, responsible for the Merchandising, Marketing and Operation of Costco.com. Mike Parrott was Vice President at Costco Wholesale from 2008 to 2018.
Sara Manning
LinkedInExperience: AVP, Global eCommerce · Costco Wholesale
Sara Manning has been AVP, Global eCommerce at Costco Wholesale since October 2023. Sara Manning was Senior Managing Consultant at Point B from 2020 to 2023, Senior Associate at Point B from 2011 to 2020 and Senior Business Analyst at Point B from 2007 to 2011.
Shannon Lord
LinkedInExperience: IT Director - Global eCommerce Solutions · Costco Wholesale
Shannon Lord has been IT Director - Global eCommerce Solutions at Costco Wholesale since February 2024. Shannon Lord held Manager - IT Strategy and Delivery at Costco Wholesale from 2022 to 2024 and was IT Manager International IT Operations and Solution Delivery - Asia Pacific there from 2020 to 2022.
Sherezade Guerrero
LinkedInExperience: Director- Digital Commerce, Order Management · Costco Wholesale
Sherezade Guerrero has been Director- Digital Commerce, Order Management at Costco Wholesale since August 2023. Sherezade Guerrero was Director, Cloud Product Engineering and Operations at Costco Wholesale in 2023 and Manager- Cloud & Infrastructure Services there from 2020 to 2023.
Choose the right perspective
Match the person's part of ecommerce, such as ecommerce product management, order management, site development or international ecommerce technology, to the decision you face. Check whether each role is current and when it started or ended to judge how recent the person's view is.
Questions to take into the conversation
- 01What did you focus on first when you took on your ecommerce role at Costco?
- 02How do you decide which ecommerce features to build for members first?
- 03What has your own work taught you about keeping online orders and warehouse operations in step?
Reaching Costco ecommerce leaders
How can I contact one of these Costco ecommerce leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Costco Wholesale and Costco IT, based on profile data retrieved on October 25, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Costco ecommerce leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Costco ecommerce leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.