10 First Horizon operations leaders
Chief Operating Officer and Executive Vice President, Director of Operations are among the titles held today by these First Horizon operations leaders, alongside SVP, Corporate Treasury Operations. A reader can learn how operations leaders work at First Horizon Bank from people who have held the role.
Professionals to explore
Amy Perry
LinkedInExperience: Executive Vice President, Director of Operations · First Horizon Bank
Amy Perry holds the title Executive Vice President, Director of Operations at First Horizon Bank, a role listed from 1994, based in the Memphis Metropolitan Area, and the profile says the role expanded to lead lending and deposit operations, including loan servicing. Amy Perry was Executive Vice President & Director, Loan Support Services at First Horizon Bank from 2012 to 2017.
Bonnie Jenkins
LinkedInExperience: SVP, Corporate Treasury Operations · First Horizon Bank
Bonnie Jenkins has been SVP, Corporate Treasury Operations at First Horizon Bank since July 2025, based in Millington, Tennessee. Bonnie Jenkins was SVP, Director of Reconcilement and Investor Reporting at First Horizon Bank from 2018 to 2025 and VP, Deposit Operations and Loan Support Services Management there from 2015 to 2018.
Brooke Barlow
LinkedInExperience: Director of Branch Operations and Support · First Horizon Bank
Brooke Barlow has been Director of Branch Operations and Support at First Horizon Bank since November 2017, based in Asheboro, North Carolina. Brooke Barlow was Director of Consumer Branch Support at Capital Bank in 2017 and Branch Operations and Support Manager at CommunityOne Bank, a role listed from 2001 to 2017.
Gerri Bailey
LinkedInExperience: SVP, Director of Loan Operations · First Horizon Bank
Gerri Bailey holds the title SVP, Director of Loan Operations at First Horizon Bank, a role listed from 2013, based in Memphis, Tennessee. Gerri Bailey has also been SVP, Business Process Efficiency and Strategic Initiatives at First Horizon Bank since April 2019.
JoAnn Tehranchi
LinkedInExperience: Senior Vice President- Loan Operations · First Horizon Bank
JoAnn Tehranchi has been Senior Vice President- Loan Operations at First Horizon Bank since September 2018, based in Birmingham, Alabama. JoAnn Tehranchi was Director, Debt Operations Manager at Regions Bank from 2011 to 2018, Team Lead, Capital Markets Agency Services at Regions Bank from 2007 to 2011 and Supervisor, Loan Operations there from 2002 to 2007.
Michael Graves
LinkedInExperience: Senior Vice President, Chief Fiduciary & Operating Officer - Trust Division · First Horizon Bank
Michael Graves has been Senior Vice President, Chief Fiduciary & Operating Officer - Trust Division at First Horizon Bank since June 2022, based in Memphis, Tennessee. Michael Graves has also held the title Senior Vice President, Chief Operating Officer - Trust Division at the bank since May 2021, and the profile lists a VP, Manager, Wealth Management Operations role at First Tennessee Bank from 2016.
Phillip Ginn
LinkedInExperience: SVP, Loan Servicing Manager · First Horizon Bank
Phillip Ginn has been SVP, Loan Servicing Manager at First Horizon Bank since June 2025, based in Germantown, Tennessee. Phillip Ginn also holds the title VP, Loan Servicing Manager at First Horizon Bank, a role listed from 2018, and a Vice President role at the bank listed from 1995.
Sasha Kovacevic
LinkedInExperience: SVP, Head of Digital Platform & Product Operations · First Horizon Bank
Sasha Kovacevic has been SVP, Head of Digital Platform & Product Operations at First Horizon Bank since January 2026, based in Charlotte, North Carolina. Sasha Kovacevic was Head of Product Operating Model and Operations at Ally from 2022 to 2025 and Director, Product Transformation and Strategy at Ally from 2018 to 2022.
Stephanie Soniat
LinkedInExperience: SVP, Operations Chief of Staff · First Horizon Bank
Stephanie Soniat has been SVP, Operations Chief of Staff at First Horizon Bank since December 2024, based in Memphis, Tennessee. Stephanie Soniat was SVP, Treasury Management Digital Technology at First Horizon Bank from 2020 to 2024 and VP, Enterprise Technology there from 2016 to 2020.
Tammy LoCascio
LinkedInExperience: Chief Operating Officer · First Horizon Bank
Tammy LoCascio has been Chief Operating Officer at First Horizon Bank since November 2021, based in the Memphis Metropolitan Area. Tammy LoCascio was Chief Human Resources Officer at First Horizon Bank from 2020 to 2021, held a Consumer Banking role there from 2017 to 2020 and was Retail Banking Line of Business Leader at the bank from 2013 to 2017.
Choose the right perspective
Match the person's area to your question, since loan operations, treasury operations, branch operations and trust division operations each cover different work. Check whether the person built a career inside the bank or joined from another lender, since that shapes how they compare approaches.
Questions to take into the conversation
- 01How did you decide which operations processes to standardize first in your area?
- 02What measures did you use to judge whether your operations team was performing well?
- 03How did you keep service levels steady while making major changes to processes or systems in your area?
Reaching First Horizon operations leaders
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Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: First Horizon Bank, based on profile data retrieved on October 23, 2026. Being listed here doesn't mean someone has agreed to take calls.
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Can an AI agent ask one of these First Horizon operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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