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10 online community programs experts
These ten community leaders have run online community programs inside operating companies, in roles such as head of community and director of online community. A reader can learn how community leaders build and run their teams.
Professionals to explore
01—10Anil Patel
LinkedInExperience: Head of Community · Logi Analytics - insightsoftware
Former Head of Community at Logi Analytics - insightsoftware (2020–2022) and Head of Community at insightsoftware (2022–2023), and former Global Community Manager at UiPath (2017–2020) and Global Developer Network Manager at Yahoo (2009–2016). The profile describes building community ecosystems that serve as a source of insight and growth.
Dianne Kibbey
LinkedInExperience: Global Head, VP of Community and Social Media · Newark element14
Global Head, VP of Community and Social Media at Newark element14 since 2015. The profile describes the element14 community as a global forum for engineers to collaborate, learn about new technology, solve problems and access leading products to complete their designs.
Jill Ross
LinkedInExperience: Head of Community & Digital Customer Success · ThoughtSpot
Head of Community & Digital Customer Success at ThoughtSpot since 2024. Former Director of Community & Developer Advocacy at Fivetran (2022–2024), Head of Community & Customer Enablement at AdRoll (2019–2020) and Enterprise Community Manager at Hitachi Vantara (2014–2019).
Kristen Gastaldo
LinkedInExperience: Director, Customer Self-Service & Community · IFS
Former Director, Customer Self-Service & Community (2021–2024), Customer Community Lead (2019–2021) and Head of User Groups (2024) at IFS, and Senior Community Manager at Hyland (2016–2019). Community Manager at Silverfort since 2024. The profile describes designing, launching and managing online communities.
Lauren Clevenger
LinkedInExperience: Global Head of Square Community · Square
Head of Experience League Community at Adobe since 2026, and former Head of Community Strategy, Systems, and Innovation (2026) and Head of Community Engagement (Interim) (2025–2026) at Adobe. Former Global Head of Square Community at Square (2022–2025) and Head of Community at Salesloft (2021–2022).
Mary Greening
LinkedInExperience: Head of Community · insightsoftware
Head of Community at insightsoftware since 2025, where the profile describes leading the creation of the company's customer community from the ground up, including building the platform on Salesforce Experience Cloud. Former Director - Customer Community Programs at WalkMe (2022–2025) and Director of Community Programs at Temenos (2019–2021).
Nisha Baxi
LinkedInExperience: Head of Community · Gong
Head of AI Scaled Support, NPS & Community at Gong since 2024, and former Head of Digital Customer Success & Community (2023–2024) and Head of Community (2021–2023) there. Former Head of Marketing & Founding Team at Monte Carlo (2020–2021) and Director of Developer Marketing at Salesforce (2017–2019).
Norah Alsudani
LinkedInExperience: Head of Community Programs · Quantexa
Head of Community Programs at Quantexa since 2022. Former Senior Customer Value Architect Head of Community at Celonis (2021–2022) and Community Strategy Director at SS&C Blue Prism (2019–2021). The profile cites expertise in community platforms such as Higher Logic, Vanilla and Salesforce Experience Cloud.
Olivier Le Pord
LinkedInExperience: Director of Online Community · PTC
Director of Online Community at PTC since 2021; the profile describes PTC as a product lifecycle management software company. Former Senior Director, Global Community at Alteryx (2019–2020), and Global Manager, Communities (2015–2019) and Manager, International Communities (2008–2015) at Autodesk.
Philippe Beaudette
LinkedInExperience: Vice President of Community · Stack Overflow
Senior Vice President, Communities at Stack Overflow since 2025, and former Vice President of Community (2021–2025) and Staff Community Manager (Trust & Safety) (2021) there. Former Senior Manager, Community Strategy at VIPKid (2019–2020). The profile describes building and leading online communities at companies including Stack Overflow, Reddit, Atlassian and Wikimedia.
Choose the right perspective
Match the person's community type to yours, since a support forum for business software customers differs from a developer or enthusiast community. Ask each person which platform they used, how they seeded early engagement and how they tied the community to retention or support costs.
Questions to take into the conversation
- 01How do you get an online community past the empty early stage when few members post?
- 02Which measures do you report to show the community is helping retention, support or sales?
- 03How do you choose a community platform, and what would you do differently next time?
Reaching online community programs experts
How can I contact one of these online community programs experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Logi Analytics - insightsoftware, Newark element14 and ThoughtSpot, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach online community programs experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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