Enterprise SaaS
10 ServiceNow administrators
Each of these ten ServiceNow administrators holds or has held a job title such as ServiceNow Administrator or Senior ServiceNow Admin in their own work history. A reader can learn how a ServiceNow admin handles instance upgrades, ITSM configuration, service catalog work and day-to-day platform support.
Professionals to explore
01—10Ashish Mane
LinkedInExperience: ServiceNow Administrator and Dev · IBM Malaysia
Former ServiceNow Administrator and Dev at IBM Malaysia (2018–2020) and ServiceNow Specialist at Cloudreach, an Eviden business since 2020. The profile lists installing, configuring and upgrading ServiceNow versions, writing business rules, client scripts and script includes, building workflows and flows, setting up ACLs, and ITSM, CSM, CMDB and REST API integration work, and notes certification as a ServiceNow System Administrator.
Brian Doyle
LinkedInExperience: Senior ServiceNow Administrator · Blue Cross and Blue Shield of Kansas
Senior ServiceNow Administrator at Blue Cross and Blue Shield of Kansas since 2022; the profile headline describes the role as Sr. ServiceNow System Administrator. Former roles include ServiceNow Developer at URM Stores Inc (2022), ServiceNow Developer at State of Kansas (2019–2022) and MSP Help Desk Technician at Advisors Excel (2017–2019).
Daniel Stanley
LinkedInExperience: ServiceNow Administrator · Sytner Group
Former ServiceNow Administrator at Sytner Group (2022–2024) and Servicenow lead there since 2024. For the administrator role, the profile describes managing patches and upgrades of the ServiceNow instances, implementing new plugins and features, maintaining the service catalogue, developing workflows and flows, integrating third-party apps and producing supporting documentation, and it mentions creating bespoke Studio Apps.
David Vogel
LinkedInExperience: Senior ServiceNow Administrator Developer · QuidelOrtho
ServiceNow Senior Administrator at Ovation Healthcare since 2026 and former Senior ServiceNow Administrator Developer at QuidelOrtho (2016–2026). The profile describes ServiceNow administration, development and maintaining platform integrity within highly regulated industries, along with leading platform governance, roadmaps and requirements gathering.
Eleazer Owusu-Poku
LinkedInExperience: ServiceNow Admin Developer · Elan Partners
ServiceNow Admin Developer at Elan Partners since 2023; former ServiceNow Support Admin at AT&T (2019–2021) and Technical Support Specialist at McKesson (2021–2023). For the Elan Partners role, the profile describes administering and enhancing ServiceNow ITSM, ITOM, CMDB, Service Catalog, HRSD, HAM and SAM modules in enterprise environments.
Greg Fryman
LinkedInExperience: ServiceNow Administrator Developer · OhioHealth
ServiceNow Administrator Developer at OhioHealth since 2020 and former PeopleSoft Administrator Sr Technical Lead at OhioHealth (1999–2020). The profile describes experience as a system administrator and developer in ServiceNow and PeopleSoft HRMS/Payroll, including working with customers to gather and define requirements.
Hari Dev
LinkedInExperience: Sr. ServiceNow Administrator Developer · Equinix
Sr. ServiceNow Administrator Developer at Equinix since 2021; former Sr. ServiceNow Administrator Developer at American Electric Power (2021) and ServiceNow Administrator at Z3 Technologies, Inc (2017–2020). The profile describes solving complex issues, bugs and upgrade issues raised by customers as a ServiceNow administrator and developer, and, as a consultant, creating a best practice guide for new developers and running demo sessions with customers.
Michael Cory
LinkedInExperience: Senior ServiceNow Admin · Bellin Health
Senior ServiceNow Admin at Bellin Health since 2019 and System Analyst III (ServiceNow Admin) at HSHS Eastern Wisconsin Division & Prevea Health since 2013. Former roles include IT Process Coordinator at HSHS Eastern Wisconsin Division & Prevea Health (2008–2013) and System Analyst at Kimberly-Clark (1999–2006).
Praveenkumar Reddy Veerapapireddygari
LinkedInExperience: ServiceNow Administrator · Capgemini
Former ServiceNow Administrator at Capgemini (2020–2022) and ServiceNow Developer at Alpha World Staffing LLC (2023–2025). The profile describes configuring and maintaining ITSM modules such as Incident, Problem, Change, Request and Knowledge Management, and developing and maintaining service catalog items with multi-level approval workflows.
Varshini Gonnuru
LinkedInExperience: ServiceNow Administrator · Star Health
Sr. ServiceNow Developer Administrator at UnitedHealthcare since 2023; former roles include ServiceNow Developer Administrator at Comcast (2021–2023), ServiceNow Developer at Meijer (2018–2021) and ServiceNow Administrator at Star Health (2015–2017). The profile describes designing, developing and implementing end-to-end ServiceNow solutions across healthcare, telecom and retail, with expertise spanning ITSM, ITOM, ITBM, HRSD, CSM, GRC/IRM and SecOps.
Choose the right perspective
Match the administrator's setting, such as running one organization's instance or supporting several clients, and the modules they list to the part of the platform you need help with. Ask how they have handled upgrades, catalog and workflow changes, and access controls, since those show day-to-day ownership rather than a single project.
Questions to take into the conversation
- 01How do you plan and test a ServiceNow family upgrade without breaking existing customizations?
- 02What governance do you put around catalog items, workflows and access controls as more teams request changes?
- 03When would you configure an out-of-the-box feature instead of writing a custom script or scoped app?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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