10 Southwest Airlines executives
CFO Tom Doxey, COO Andrew Watterson and Chief Commercial Officer Justin Jones are among these Southwest Airlines executives, alongside former presidents Michael Van de Ven and Tom Nealon, former chief transformation officer Ryan Green, and the current chief customer, people, legal and digital officers. Watterson and Jones have each held both commercial and operations titles at Southwest, which helps when weighing reliability against revenue and customer product spending.
Professionals to explore
Andrew Watterson
LinkedInExperience: Chief Operating Officer · Southwest Airlines
Andrew Watterson is Chief Operating Officer of Southwest Airlines, responsible for overall safety and the operation of the airline, a role held since 2022. Andrew's earlier Southwest titles were SVP Network and Revenue (2016), EVP and Chief Revenue Officer (2017-2019) and Executive Vice President and Chief Commercial Officer (2020-2022), which suits questions on network planning, revenue management and running the operation.
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Elizabeth Bryant
LinkedInExperience: Senior Vice President & Chief People Officer · Southwest Airlines
Elizabeth Bryant has been Senior Vice President & Chief People Officer at Southwest Airlines since 2022, overseeing all HR functions, including total rewards, talent development, workforce planning and operational training, and serving as a thought partner to the Executive Team and Board. Elizabeth's other Southwest titles were Director Leadership Development (2004-2007), Senior Director, Talent Development (2007-2011), Managing Director, Training (2011-2012) and Vice President, Southwest Airlines University (2012-2022).
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Jeff Novota
LinkedInExperience: Senior Vice President, Chief Legal Officer & Corporate Secretary · Southwest Airlines
Jeff Novota has held Southwest Airlines legal titles since 2019: Assistant General Counsel - Corporate & Transactions (2019-2021), Associate General Counsel - Corporate & Transactions (2021-2023), Vice President Legal, Corporate & Transactions (2023-2024), Vice President General Counsel & Corporate Secretary (2024-2025) and, since 2025, Senior Vice President, Chief Legal Officer & Corporate Secretary. That path suits questions on airline corporate transactions and governance.
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Justin Jones
LinkedInExperience: Former Chief Commercial Officer · Southwest Airlines
With over 20 years at Southwest Airlines, Justin Jones became Chief Commercial Officer in 2026 after Executive Vice President of Operations (2023-2026). Justin was also Vice President Ops Strategy and Performance (2016-2018), Vice President Tech Ops Planning and Performance (2018-2021) and Senior Vice President Operational Strategy & Design (2021-2023), which suits questions on aligning commercial plans with what the operation can deliver.
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Michael Van de Ven
LinkedInExperience: Former President and Chief Operating Officer · Southwest Airlines
Michael Van de Ven describes 30 years in financial, operational and executive roles supporting Southwest Airlines, where the titles were EVP-Chief of Operations (2005-2008), Chief Operating Officer (2008-2021), President and Chief Operating Officer (2021-2022) and President (2022-2023). Michael has been an Executive Advisor to Southwest since 2023, a fit for questions on the COO seat over 13 years.
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Ryan Green
LinkedInExperience: Executive Advisor · Southwest
Ryan Green was Executive Vice President & Chief Commercial Officer (2022-2024) and Executive Vice President & Chief Transformation Officer (2024-2025) at Southwest Airlines. Since 2025 Ryan has been an Executive Advisor at Southwest, Founder & Principal of GreenPoint Advisory and an advisor at Loyalty Methods, citing multibillion-dollar initiatives in customer experience, revenue-generating products and brand loyalty.
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Sabrina Callahan
LinkedInExperience: SVP, Chief Digital & Marketing Officer · Southwest Airlines
Sabrina Callahan has been SVP, Chief Digital & Marketing Officer at Southwest Airlines since 2026, after Head of Digital at AT&T (2025-2026) and Vice President, Digital Customer Growth there (2024-2025). Sabrina was also Vice President Ecommerce (2022-2024) and Sr. Director, Brand and Social Marketing (2020-2022) at Sam's Club, a fit for questions on digital, ecommerce and brand marketing.
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Tom Doxey
LinkedInExperience: Chief Financial Officer · Southwest Airlines
Tom Doxey has been Chief Financial Officer of Southwest Airlines since 2025. Tom was President of Breeze Airways (2022-2024) and a Senior Advisor there in 2024, a Board Observer at SAS - Scandinavian Airlines (2024-2025) and Senior Vice President, Technical Operations at United Airlines (2019-2022), so questions on airline finance informed by Breeze Airways, SAS and United Airlines fit here.
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Tom Nealon
LinkedInExperience: Former President · Southwest Airlines
Tom Nealon was Executive Vice President Strategy & Innovation (2016-2017) and President of Southwest Airlines (2017-2021). Since 2024, Tom has been President Southwest Airlines Renewable Ventures (SARV) and CEO of SAFFiRE Renewables, and as an Executive Advisor focuses on the airline's environmental sustainability and carbon emissions reduction plan; Tom was also Group Executive Vice President at JCPenney (2006-2010).
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Tony Roach
LinkedInExperience: EVP, Chief Customer & Brand Officer · Southwest Airlines
Tony Roach oversees marketing, digital, product, loyalty, customer care, communications, people (HR) and talent strategy as EVP, Chief Customer & Brand Officer at Southwest Airlines (since 2025). Tony's other Southwest titles were Managing Director, Customer Experience (2018-2021), Vice President, Customer Experience & Customer Engagement (2021-2023), Senior Vice President, Marketing & Customer Experience (2023) and SVP & Chief Customer Officer (2023-2025).
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Choose the right perspective
For operations and reliability, start with Andrew Watterson, Michael Van de Ven or Justin Jones; for revenue, loyalty and product, Ryan Green, Tony Roach or Sabrina Callahan. Tom Doxey covers finance and the view from Breeze Airways and United Airlines, Tom Nealon strategy, renewable ventures and sustainability, Elizabeth Bryant people and training, and Jeff Novota corporate legal and transactions.
Questions to take into the conversation
- 01How does an airline decide between spending on operational reliability, such as spare aircraft and staffing, and on new customer products like assigned seating or premium cabins?
- 02What does a large airline need in place before it changes its fare structure or loyalty program?
- 03How should an airline fund and staff a renewables venture alongside its core flying business?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.