Customer support software
10 VPs of Sales in Customer Support Software
These ten executives hold or have held vice president of sales roles at customer support, help desk and contact center software companies. A reader can learn how VPs of sales build and run their teams in customer support software companies.
Professionals to explore
01—10Brendan Curley
LinkedInExperience: Vice President of Sales · Talkdesk
Vice President of Sales at Talkdesk since August 2025, responsible for building and leading the Public Sector team across Federal, State & Local, Utilities and Higher Education, with a focus on using AI to enhance contact center operations. Former Vice President of Public Sector Sales - Digital Media at Adobe (2022–2025) and Vice President of Sales- Public Sector at Sprinklr (2018–2022).
Cathal Dunne
LinkedInExperience: VP Global Sales · Cinareo
VP Global Sales at Cinareo since September 2025; the profile describes Cinareo as a capacity planning solution that complements a WFM platform with insights on contact center operations. Former VP Alliances & Enterprise Sales at CleverCards (2025) and Senior Account Executive at Cyara (2023–2025).
JB Braham
LinkedInExperience: Senior Vice President of Sales · ujet.cx
Senior Vice President of Sales at ujet.cx since January 2026; the profile describes UJET as an AI-powered cloud contact center platform offering end-to-end customer experience solutions. Former Head of Sales and Revenue Growth at WEX (2024–2026) and Vice President of Sales at Flex Catering Software (2022–2024).
Justin O'Brien
LinkedInExperience: VP of Sales, NiCE CXone · NiCE
Former VP of Sales, NiCE CXone at NiCE (2021–2025), and Senior Vice President of Sales, Commercial Central there since January 2026; the profile describes NiCE as an AI customer service automation company. Former RVP of Sales, NiCE Uptivity (2019–2021) and District Sales Manager (InContact) (2017–2019) at NiCE.
Keith Claffey
LinkedInExperience: EMEA Regional Vice President of Sales · Zendesk
EMEA Regional Vice President of Sales at Zendesk since February 2025; the profile describes Zendesk as customer service software. Former Senior Director of SMB Sales (2023–2025), Sales Director - for New Business for (Europe, Middle East & Africa) (2021–2022) and Sales Director - North & West Europe (2020–2021) at Zendesk.
Paul Ellis
LinkedInExperience: Vice President, Sales · Fonolo
Vice President, Sales at Fonolo since May 2021, selling a SaaS call-back solution for enterprise contact centers; the profile says sales reached record years in 2021 and 2022 and expanded into Mexico, LatAm and UK/EU. Former President at SYSPRO Canada (2017–2019) and Vice President, Sales - Epicor Solutions Group at Epicor (2010–2017).
Peter Sabine
LinkedInExperience: Regional VP of Sales, Strategic Financial Services · Talkdesk
Regional VP of Sales, Strategic Financial Services at Talkdesk since April 2026; the profile describes Talkdesk as providing AI customer experience automation solutions for contact centers. Former Regional Vice President, Sales, Strategic Financial Services (2023–2026), Regional Vice President, Sales, Major Accounts (2022–2023) and Major Account Executive (2020–2021) at NiCE.
Richard Langham
LinkedInExperience: Vice President of Sales · MaxContact
Vice President of Sales at MaxContact since July 2025; the profile describes MaxContact as AI-powered contact centre software offering intelligent dialling and omnichannel engagement. Former Chief Revenue Officer (CRO) at Puzzel (2021–2022), Managing Director EMEA at Highspot (2019–2021) and VP EMEA at Act-On Software, Inc. (2018).
Robert Garzilli
LinkedInExperience: Global VP of Sales , Customer Service Management · ServiceNow
Former Global VP of Sales, Customer Service Management at ServiceNow (2019–2021), a role the profile lists at the President/Vice President level in sales. Former Senior Vice President, Service Cloud Sales at Salesforce (2009–2019) and Managing Director at BT Group (2004–2008).
Ryan Terrell
LinkedInExperience: VP, Sales · iSupport Software
VP, Sales at iSupport Software since September 2010. The profile describes iSupport as a flexible help desk solution that helps a service organization deliver customer care, whether the need is a departmental help desk or an enterprise class service desk.
Choose the right perspective
Match the person to your buyer and deal size, since selling a help desk tool to smaller teams differs from selling a contact center platform to large enterprises or public sector agencies. Also consider whether they lead a region, a segment or a whole sales organization.
Questions to take into the conversation
- 01How do you sell to a support or contact center leader when the purchase also needs sign-off from IT and finance?
- 02How do you build a business case for customer service software when savings depend on agent productivity and call volumes?
- 03How has selling AI features for customer service changed how you qualify deals and structure your sales team?
Reaching VPs of Sales in Customer Support Software
How can I contact one of these VPs of Sales in Customer Support Software?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Talkdesk, Cinareo and ujet.cx, based on profile data retrieved on October 3, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach VPs of Sales in Customer Support Software?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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