10 ServiceNow product leaders

Experience: Senior Director of Product Management, AI Foundations · ServiceNow

Senior Director of Product Management, AI Foundations at ServiceNow since March 2024, covering AI development environments and the ServiceNow LLM, per the profile. Earlier ServiceNow roles include Director of Product Management, Platform AI (2021–2024), Head of Product & Design, Digital Experience (2020–2021) and Senior Director of Product Management, Customer Success (2018–2020).

Experience: Senior Director of Product Management · ServiceNow

Senior Director of Product Management at ServiceNow since March 2026, leading AI strategy, roadmap and execution across customer and industry workflows; the profile says Bhanu Sirineni joined as ServiceNow's first AI PM in 2019. Earlier ServiceNow roles include Director of Product Management (2023–2026) and Senior Principal Product Manager, AI ML in Customer Service Management (2021–2023).

Experience: Head of Product Management- Sr. Director · ServiceNow

Head of Product Management- Sr. Director at ServiceNow since October 2020, covering operational technology and industrial connected workforce workflows; the profile says Karan Shrivastava led the development of ServiceNow's first manufacturing solutions. Prior roles include GM & Director of Product Management at Honeywell Technologies (2019–2020).

Experience: VP of Product Management · ServiceNow

VP of Product Management at ServiceNow since August 2026, a role the profile lists at vice president level, after serving there as Senior Director of Product Management (2023–2026). Prior roles include Senior Director of Product Management at Salesforce (2019–2023) and Program Manager II at Microsoft (2013–2019).

Experience: Senior Director, Product Management - ServiceNow Platform · ServiceNow

Senior Director, Product Management - ServiceNow Platform since June 2019, a role the profile lists in the product department at senior level. Prior roles include Director, Product Management & Service Delivery at Intuit (2017–2018), Director, Creative Cloud Product Management at Adobe (2014–2017) and Director - Consumer Products & Distribution at Adobe (2011–2014).

Experience: Senior Director of Product Management, Platform AI & Responsible AI · ServiceNow

Senior Director of Product Management, Platform AI & Responsible AI at ServiceNow since January 2026; the profile says Nitin Aggarwal leads AI Platform Foundations, model lifecycle and evaluation. Prior roles include Senior Director, Generative AI at Microsoft (2024–2026) and Head of AI Services, Google Cloud at Google (2021–2024).

Experience: Vice President Of Product Management · ServiceNow

Vice President Of Product Management at ServiceNow since January 2022, leading teams of product managers, per the profile. Earlier ServiceNow roles include Senior Director of Product Management (2020–2022) and Director of Product Management (2018–2020). Prior roles include Senior Director of Product Management at TiVo (2016–2018).

Experience: Senior Director, Product Management - CRM & Industry Workflows · ServiceNow

Senior Director, Product Management - CRM & Industry Workflows at ServiceNow since March 2025, driving omnichannel product strategy and roadmap, per the profile. Earlier ServiceNow roles include Director, Product Management - CRM & Industry Workflows (2021–2025) and Sr. Principal Product Manager - Customer Workflow Products (2019–2021).

Experience: Vice President, Product Management · ServiceNow

Vice President, Product Management at ServiceNow since March 2025, leading ServiceNow's products for customer engagement; the profile says Sarup Paul was in the senior leadership team that took the Customer Workflow business from $5 mn to >$800mn in less than 7 years. Earlier, Senior Director, Product Management, CRM Workflows at ServiceNow (2021–2025).

Experience: Senior Director, Product Management - Legal and Contracts · ServiceNow

Senior Director, Product Management - Legal and Contracts at ServiceNow since March 2024, scaling PM and engineering teams to expand contract workflows across legal, procurement, sales, HR and facilities, per the profile. Earlier ServiceNow roles include Director, Product Management - Future Products Innovation (2021–2024).